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Getting Started with eSolicitors

Welcome to eSolicitors! This guide will help you set up your account and start finding the right solicitor for your legal needs.

Before You Begin​

Do You Need a Solicitor?​

Consider using eSolicitors if you need help with:

  • Property - Buying, selling, or renting
  • Family - Divorce, custody, prenuptial agreements
  • Wills & Probate - Estate planning, inheritance
  • Business - Contracts, disputes, employment
  • Personal Injury - Accidents, medical negligence
  • Immigration - Visas, citizenship, appeals
  • Disputes - Civil litigation, debt recovery
  • Criminal - Defence representation
Not Sure?

If you're unsure whether you need legal help, you can browse our platform for free and read about different legal areas to understand your options.

Creating Your Account​

Step 1: Sign Up​

  1. Visit esolicitors.com
  2. Click "Sign Up" or "Get Started"
  3. Enter your email address
  4. Create a secure password
  5. Check your email for verification link
  6. Click the link to verify your account

Step 2: Complete Your Profile​

While optional, a complete profile helps solicitors understand your needs:

  • Name - How you'd like to be addressed
  • Contact details - Phone number for urgent matters
  • Location - Helps match you with local solicitors
  • Preferences - Communication preferences

Step 3: Verify Your Identity (When Required)​

For certain matters, you may need to verify your identity:

  • Upload photo ID
  • Provide proof of address
  • Complete a quick selfie check

This protects everyone and helps with AML compliance.

Finding the Right Solicitor​

Search Methods​

Browse by Category:

  • Select a legal area
  • Browse available solicitors
  • Filter and compare

Describe Your Need:

  • Tell us about your matter
  • Get matched with relevant solicitors
  • Receive tailored suggestions

Post Your Matter:

  • Describe what you need
  • Solicitors send you proposals
  • Choose the best offer

What to Look For​

When choosing a solicitor, consider:

FactorWhy It Matters
SpecialisationExperts in your area of law get better results
ExperienceYears of practice and similar cases handled
ReviewsReal feedback from previous clients
CommunicationWill they explain things clearly?
AvailabilityCan they start when you need?
FeesDoes it fit your budget?
LocationImportant if you need face-to-face meetings

Red Flags to Avoid​

Be cautious if a solicitor:

  • ⚠️ Guarantees a specific outcome
  • ⚠️ Pressures you to decide immediately
  • ⚠️ Won't provide written fee estimates
  • ⚠️ Has no reviews or very new account
  • ⚠️ Doesn't clearly explain the process

Making an Enquiry​

How to Enquire​

  1. Click "Enquire" on a solicitor's profile
  2. Describe your matter in detail
  3. Include relevant dates and deadlines
  4. Mention your budget if you have one
  5. Submit and wait for a response

What to Include​

Help solicitors give accurate quotes by providing:

  • What kind of help you need
  • Key facts about your situation
  • Any deadlines or time pressures
  • Your preferred contact method
  • Budget range (if any)

What NOT to Include​

In your initial enquiry, avoid:

  • Full personal details (address, DOB)
  • Bank or financial account numbers
  • Highly sensitive information
  • Documents (save for later)

Understanding Responses​

What to Expect​

Solicitors typically respond within 24 hours with:

  • Confirmation they can help (or not)
  • Initial thoughts on your matter
  • Questions to clarify your needs
  • Fee estimate or quote request

Evaluating Proposals​

When you receive proposals, compare:

ElementQuestions to Ask
ScopeWhat's included? What's not?
FeeFixed or hourly? What's the estimate?
TimelineWhen can they start? How long will it take?
ApproachHow will they handle your matter?
CommunicationHow will they keep you updated?

Starting Work​

Accepting an Engagement​

To proceed with a solicitor:

  1. Review their proposal carefully
  2. Ask any remaining questions
  3. Accept their terms of engagement
  4. Complete any required onboarding
  5. Make any initial payment required
  6. Begin working together

First Steps​

Once engaged, your solicitor will typically:

  • Send formal engagement documents
  • Request relevant information and documents
  • Verify your identity (if not already done)
  • Conduct conflict of interest checks
  • Outline next steps and timeline

Tips for Success​

Be Prepared​

Before contacting a solicitor, gather:

  • Relevant documents
  • Important dates and deadlines
  • Contact details for other parties
  • Questions you want answered

Communicate Clearly​

Help your solicitor help you:

  • Respond to requests promptly
  • Be honest and complete
  • Ask if you don't understand
  • Keep records of communications

Stay Informed​

Throughout your matter:

  • Read documents before signing
  • Ask for explanations when needed
  • Keep track of costs
  • Request regular updates

Getting Help​

Platform Support​

For help using eSolicitors:

For questions about your legal matter, contact your solicitor directly. We can't provide legal advice.

Next Steps​

Ready to continue? Here's what to do:

  1. ✅ Create your account
  2. ✅ Browse solicitors
  3. ✅ Make your first enquiry
  4. ✅ Read our Safety & Security guide

Questions? Check our FAQs or contact support.