For Clients
Welcome to eSolicitors! We're here to help you find the right solicitor for your legal needs. This section contains everything you need to know about using our platform safely and effectively.
New to eSolicitors?
If you're new here, start with these guides:
| Guide | What You'll Learn |
|---|---|
| How It Works | Understanding our marketplace model |
| Getting Started | Creating your account and finding solicitors |
| Safety & Security | How we protect you |
| FAQs | Answers to common questions |
Your Terms & Conditions
Important documents you should read:
- Client Terms & Conditions - Main terms for all clients
- Individual Clients - If you're an individual seeking personal legal help
- Corporate Legal Departments - For in-house legal teams
- Source of Funds Declaration - Understanding payment requirements
Need to Make a Complaint?
If something goes wrong, we're here to help:
- Complaints About Solicitors - How to raise concerns
What Makes eSolicitors Different?
We're a Marketplace
eSolicitors connects you with solicitors - we don't provide legal advice ourselves. All solicitors on our platform are independently regulated professionals who must meet strict standards.
Verified Professionals
Every solicitor on our platform has been verified:
- ✓ SRA authorisation confirmed
- ✓ Professional indemnity insurance verified
- ✓ Identity checked
- ✓ Qualifications validated
Transparent Pricing
- See prices upfront before committing
- Compare quotes from multiple solicitors
- No hidden fees
- Clear billing throughout your matter
Protected Payments
- Secure payment processing
- Funds held safely until work is delivered
- Dispute resolution if needed
Quick Links
Looking for something specific?
| I want to... | Go to... |
|---|---|
| Find a solicitor | esolicitors.com/search |
| Check a solicitor's credentials | How to verify |
| Understand costs | How pricing works |
| Make a complaint | Complaints process |
| Contact support | support@esolicitors.com |
Your Rights
As a client using eSolicitors, you have the right to:
- Clear information about services and costs
- Choose your solicitor based on your preferences
- Verify credentials of any solicitor
- Secure handling of your personal data
- Fair treatment from all platform users
- Complain if something goes wrong
Getting Help
We're here to help you at every step:
- Help Centre: help.esolicitors.com
- Email Support: support@esolicitors.com
- Live Chat: Available on our main website
- Phone: [Phone number] (Mon-Fri, 9am-5pm)
Documentation last updated: January 2026