Solicitor Terms & Conditions
For Solicitors
E-Solicitors Marketplace
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Solicitor Onboarding Agreement
Regulatory Compliance Warranties and Undertakings
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Version 1.0 - January 2026
England and Wales
Important Notice to Solicitors
- BY REGISTERING ON THE PLATFORM AND ACCEPTING THESE TERMS, YOU ARE MAKING BINDING WARRANTIES AND REPRESENTATIONS REGARDING YOUR REGULATORY COMPLIANCE.
These Terms and Conditions constitute a legally binding agreement between you (the Solicitor) and 'E-SOLICITORS' which means
Esol
Corporation Limited with Company number 16927988 (the Platform). By accepting these Terms, you confirm that:
You have read, understood, and agree to be bound by these Terms in their entirety
You are authorised to enter into this agreement on behalf of yourself and/or your firm
You meet all regulatory requirements to provide legal services in England and Wales
You will maintain ongoing compliance with all applicable regulations
You understand the Platform does NOT provide legal services or legal advice
You understand the Platform is NOT regulated by the SRA, Law Society, or FCA
ℹ These Terms incorporate compliance obligations derived from: SRA Standards and Regulations 2025, Money Laundering Regulations 2017, LSAG 2025, ECCTA 2023, SAMLA 2018, Consumer Rights Act 2015, Consumer Contracts Regulations 2013, Digital Markets Competition and Consumers Act 2024, Equality Act 2010, and Law Society Practice Framework. Acceptance of these Terms serves as your acknowledgment and warranty of compliance with these regulatory requirements.
Contents
Part A: General Terms
-
Definitions and Interpretation
-
Platform Status and Regulatory Position
-
Nature of the Service
-
No Agency Relationship
Part B: Solicitor Eligibility and Registration
-
Eligibility Requirements
-
Registration Process
-
Verification and Ongoing Monitoring
Part C: Sra Compliance Warranties
-
SRA Authorisation Warranty
-
SRA Principles Compliance
-
SRA Code of Conduct Compliance
-
SRA Transparency Rules
-
Professional Indemnity Insurance
-
COLP and COFA Obligations
Part D: Aml/kyc Compliance Warranties
-
AML Supervisory Status
-
Firm-Wide Risk Assessment
-
Customer Due Diligence Obligations
-
Enhanced Due Diligence
-
Sanctions Screening
-
MLRO and Governance
-
Suspicious Activity Reporting
-
Record Keeping
-
AML Training
Part E: Consumer Protection Compliance
-
Consumer Rights Act 2015
-
Consumer Contracts Regulations 2013
-
Digital Markets, Competition and Consumers Act 2024
Part F: Law Society and Practice Standards
-
Practice Management Standards
-
Accreditation and Quality Marks
-
Client Care Standards
Part G: Non-uk Qualified Lawyers
-
Registered Foreign Lawyers (RFLs) and RELs
-
Reserved Legal Activities Restrictions
Part H: Dual Qualified Solicitors
-
Application and Scope
-
Dual Qualification Warranties
-
Cross-Border Practice
Part I: Freelance Solicitors
- Freelance Solicitor Provisions
Part J: Client Relationships
-
Direct Client Relationship
-
Matter Scoping and Information
-
Vulnerable Clients
-
Client Money
-
Client Care Letters
-
Complaints Handling
Part K: Fees and Payment
-
Platform Fees
-
Referral Fee Restrictions
-
Disclosure Requirements
Part L: General Provisions
-
Term and Termination
-
Suspension
-
Liability
-
Indemnity
-
Data Protection and Information Security
-
Confidentiality
-
Governing Law
Schedules
Schedule 1: SRA Compliance Checklist
Schedule 2: AML/KYC Compliance Checklist
Schedule 3: Consumer Protection Checklist
Schedule 4: Registration Information Required
Schedule 5: Prohibited Referral Fee Areas
Schedule 6: Dual Qualified Solicitor Requirements
Schedule 7: Freelance Solicitor Requirements
Schedule 8: Platform Fee and Referral Compliance
Part A: General Terms
1. Definitions and Interpretation
1.1 In these Terms, unless the context otherwise requires, the following definitions apply:
"AML" means anti-money laundering, including compliance with MLR 2017, POCA 2002, TA 2000, and ECCTA 2023.
"Buyer" means an individual or entity seeking legal services through the Platform.
"CDD" means Customer Due Diligence as defined in MLR 2017.
"Client" means a Buyer who instructs the Solicitor to provide legal services.
"Client Money" means money held by the Solicitor on behalf of a client in accordance with SRA Accounts Rules.
"COFA" means Compliance Officer for Finance and Administration.
"COLP" means Compliance Officer for Legal Practice.
"Consumer" means an individual acting for purposes wholly or mainly outside their trade, business, craft, or profession.
"CRA 2015" means the Consumer Rights Act 2015.
"CCR 2013" means the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
"DMCCA 2024" means the Digital Markets, Competition and Consumers Act 2024.
"Dual Qualified Solicitor" means a Solicitor holding practising qualifications in England and Wales AND one or more other jurisdictions.
"ECCTA 2023" means the Economic Crime and Corporate Transparency Act 2023.
"EDD" means Enhanced Due Diligence as defined in MLR 2017.
'E-SOLICITORS' means
Esol
Corporation Limited with Company number 16927988.
"FCA" means the Financial Conduct Authority.
"Firm" means the SRA-regulated entity through which the Solicitor provides legal services.
"Freelance Solicitor" means a solicitor authorised by the SRA to provide legal services directly to the public outside a traditional firm structure.
"LSAG" means the Legal Sector Affinity Group Anti-Money Laundering Guidance 2025.
"MLRO" means Money Laundering Reporting Officer.
"MLR 2017" means the Money Laundering Regulations 2017 (as amended).
"PII" means Professional Indemnity Insurance complying with SRA Indemnity Insurance Rules.
"REL" means a Registered European Lawyer registered with the SRA before 1 January 2021.
"RFL" means a Registered Foreign Lawyer registered with the SRA.
"Reserved Legal Activities" means the six reserved activities under section 12 of the Legal Services Act 2007.
"SAMLA 2018" means the Sanctions and Anti-Money Laundering Act 2018.
"Sanctions" means financial sanctions imposed by OFSI, EU, UN, OFAC, or other relevant authorities.
"Solicitor" means the individual solicitor, RFL, REL, Dual Qualified Solicitor, Freelance Solicitor, or authorised firm registering on the Platform.
"SRA" means the Solicitors Regulation Authority.
"SRA Code" means the SRA Code of Conduct for Solicitors, RELs and RFLs and the SRA Code of Conduct for Firms.
"SRA Principles" means the seven SRA Principles set out in SRA Standards and Regulations.
"Vulnerable Client" means a client who may be at greater risk of harm due to personal circumstances.
1.2 References to statutes, regulations, or rules include any amendments, re-enactments, or replacements in force from time to time, including:
Legal Services Act 2007
Solicitors Act 1974
Money Laundering Regulations 2017 (as amended)
Proceeds of Crime Act 2002
Terrorism Act 2000
Sanctions and Anti-Money Laundering Act 2018
Economic Crime and Corporate Transparency Act 2023
Consumer Rights Act 2015
Consumer Contracts Regulations 2013
Digital Markets, Competition and Consumers Act 2024
Legal Aid, Sentencing and Punishment of Offenders Act 2012
Equality Act 2010
Data Protection Act 2018 and UK GDPR
2. Platform Status and Regulatory Position
2.1 The Solicitor acknowledges and agrees that:
2.1.1 The Platform is a technology marketplace that facilitates introductions between Buyers seeking legal services and Solicitors who provide those services.
2.1.2 The Platform does NOT provide legal advice.
2.1.3 The Platform does NOT provide legal services, whether reserved or unreserved.
2.1.4 The Platform is NOT a law firm, legal practice, or Alternative Business Structure.
2.1.5 The Platform is NOT regulated by the Solicitors Regulation Authority (SRA).
2.1.6 The Platform is NOT a member of, nor regulated by, The Law Society.
2.1.7 The Platform is NOT authorised or regulated by the Financial Conduct Authority (FCA).
2.1.8 The Platform is NOT a 'relevant person' for MLR 2017 purposes and does not have AML obligations.
2.1.9 The Platform does NOT hold Client Money and does not operate a client account.
2.2 The Platform's role is limited to:
2.2.1 Providing a technology platform for Solicitors to list their
services;
2.2.2 Enabling Buyers to search for and identify
Solicitors;
2.2.3 Facilitating initial introductions between Buyers and
Solicitors;
2.2.4 Processing payments for Platform services (not legal services); and
2.2.5 Providing communication tools for Buyers and Solicitors to interact.
3. Nature of the Service
3.1 The Solicitor acknowledges and agrees that:
3.1.1 Legal services are provided directly by the Solicitor to the Client, not by the Platform.
3.1.2 The contractual relationship for legal services is solely between the Solicitor and the Client.
3.1.3 The Solicitor is solely responsible for all aspects of the legal services provided.
3.1.4 The Platform does not review, approve, or endorse any legal advice given by Solicitors.
4. No Agency Relationship
4.1 Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between the Platform and the Solicitor.
4.2 The Solicitor is not an agent, employee, or representative of the Platform.
4.3 The Solicitor has no authority to bind the Platform to any contract or obligation.
Part B: Solicitor Eligibility and Registration
5. Eligibility Requirements
5.1 To register on the Platform, the Solicitor must satisfy ONE of the following requirements:
5.1.1 Be a solicitor admitted to the Roll of Solicitors of England and Wales and holding a current practising
certificate;
OR
5.1.2 Be a Registered Foreign Lawyer (RFL) registered with the
SRA;
OR
5.1.3 Be an SRA-authorised firm (Recognised Body or Licensed Body); OR
5.1.4 Be a Freelance Solicitor authorised by the SRA to provide legal services directly to the
public;
OR
5.1.5 Be a Registered European Lawyer (REL) who registered with the SRA before 1 January 2021.
5.2 The Solicitor warrants that at registration and continuously throughout this agreement:
5.2.1 They hold a valid practising certificate or
registration;
5.2.2 Their authorisation is not subject to any conditions preventing Platform
services;
5.2.3 They are not suspended or struck off the
Roll;
5.2.4 They are employed by or a principal of an SRA-authorised firm, or are an authorised Freelance
Solicitor;
5.2.5 Their firm holds adequate Professional Indemnity
Insurance;
5.2.6 They are fit and proper to provide legal services; and
5.2.7 There are no undisclosed regulatory proceedings or investigations.
5.3 The Solicitor must immediately notify the Platform if any warranty in clause 5.2 ceases to be true.
6. Registration Process
6.1 To complete registration, the Solicitor must provide:
6.1.1 Full name as recorded on the SRA
Register;
6.1.2 SRA ID
number;
6.1.3 Firm name and SRA firm reference number (or Freelance Solicitor confirmation
);
6.1.4 Practice areas (limited to areas in which the Solicitor is competent per SRA Competence Statement
);
6.1.5 Contact
details;
6.1.6 PII certificate or
confirmation;
6.1.7 MLRO details (for firm
);
6.1.8 Confirmation of regulatory compliance (by completing Schedules 1-3); and
6.1.9 Such other information as the Platform reasonably requires.
6.2 Practice Area Competence Confirmation: The Solicitor confirms that for each practice area listed they:
(a) Have relevant knowledge and skills per SRA Competence
Statement;
(b) Have experience or adequate supervision
arrangements;
(c) Meet specialist accreditation requirements where applicable; and
(d) Maintain competence through continuing professional development.
6.3 Service Descriptions: The Solicitor warrants that all service descriptions on the Platform:
6.3.1 Accurately reflect the services
offered;
6.3.2 Are not misleading as to scope, expertise, or likely
outcomes;
6.3.3 Comply with SRA publicity rules (SRA Code Rule 8.9
);
6.3.4 Identify any limitations or exclusions; and
6.3.5 Clearly state whether reserved or unreserved legal activities only.
7. Verification and Ongoing Monitoring
7.1 The Platform will verify the Solicitor's SRA registration status against the SRA Register.
7.2 The Platform may conduct periodic checks of regulatory status.
7.3 The Solicitor consents to such verification checks.
7.4 If verification reveals any discrepancy, the Platform may suspend or terminate registration.
Part C: Sra Compliance Warranties
- THE WARRANTIES IN THIS PART C ARE FUNDAMENTAL TO THIS AGREEMENT. BREACH MAY RESULT IN IMMEDIATE SUSPENSION OR TERMINATION.
8. Sra Authorisation Warranty
8.1 The Solicitor warrants and represents that:
8.1.1 They are currently authorised by the SRA to provide legal
services;
8.1.2 Their authorisation is not subject to any conditions preventing Platform
services;
8.1.3 They have not been subject to any SRA
intervention;
8.1.4 They have disclosed any regulatory findings, sanctions, or disciplinary matters in the previous 5 years; and
8.1.5 They will immediately notify the Platform of any change to their authorisation status.
9. Sra Principles Compliance
9.1 The Solicitor warrants compliance with the seven SRA Principles:
9.1.1 Principle 1: Acting in a way that upholds the rule of law and proper administration of
justice;
9.1.2 Principle 2: Acting in a way that upholds public trust and confidence in the
profession;
9.1.3 Principle 3: Acting with
independence;
9.1.4 Principle 4: Acting
honestly;
9.1.5 Principle 5: Acting with
integrity;
9.1.6 Principle 6: Acting in a way that encourages equality, diversity and inclusion; and
9.1.7 Principle 7: Acting in the best interests of each client.
9.2 Where Principles conflict, those safeguarding the wider public interest (Principles 1 and 2) take precedence over individual client interests.
10. Sra Code of Conduct Compliance
10.1 The Solicitor warrants compliance with the SRA Code of Conduct for Solicitors, including:
10.1.1 Rules 1.1-1.4: Maintaining trust and acting
fairly;
10.1.2 Rules 2.1-2.7: Dispute resolution and
proceedings;
10.1.3 Rules 3.1-3.5: Service and
competence;
10.1.4 Rules 4.1-4.3: Client money and
assets;
10.1.5 Rules 5.1-5.3: Referrals, introductions and separate
businesses;
10.1.6 Rules 6.1-6.5: Conflicts, confidentiality,
disclosure;
10.1.7 Rules 8.1-8.11: Client identification and information.
10.2 Equality, Diversity and Inclusion: The Solicitor warrants that they and their firm:
10.2.1 Have an equality, diversity and inclusion
policy;
10.2.2 Do not discriminate unlawfully in service
delivery;
10.2.3 Make reasonable adjustments for disabled clients and
staff;
10.2.4 Monitor and report EDI data as required by the SRA; and
10.2.5 Comply with the Equality Act 2010 in all dealings.
10.3 Where the Solicitor's firm is an SRA-authorised entity, the Solicitor warrants that the firm complies with the SRA Code of Conduct for Firms.
11. Sra Transparency Rules
11.1 Website Information - All Firms:
11.1.1 SRA digital badge displayed on
website;
11.1.2 Badge links to SRA
record;
11.1.3 Complaints procedure
published;
11.1.4 Legal Ombudsman information provided (including 1-year and 6-year time limits
);
11.1.5 SRA regulatory status
stated;
11.1.6 Professional indemnity insurance details available.
11.2 Price Information - Specified Services (residential conveyancing, uncontested probate, motoring offences, employment tribunal, immigration, debt recovery up to £100k, licensing):
11.2.1 Total cost or average/range of costs
published;
11.2.2 Basis for charges stated (fixed fee, hourly rate, etc.
);
11.2.3 Disbursements itemised or
estimated;
11.2.4 VAT clearly
stated;
11.2.5 Likely timescales
provided;
11.2.6 Key stages of work
explained;
11.2.7 Qualifications and experience of staff disclosed.
12. Professional Indemnity Insurance
12.1 The Solicitor warrants that they (or their firm) hold PII that:
12.1.1 Complies with SRA Indemnity Insurance Rules
2023;
12.1.2 Provides minimum cover of £2 million (Recognised Bodies), £1 million (Licensed Bodies), £500,000 (Recognised Sole Practices
);
12.1.3 Is provided by a qualifying
insurer;
12.1.4 Covers all services provided through the Platform; and
12.1.5 Is and will remain in force throughout the term of this agreement.
12.2 The Solicitor must provide evidence of PII cover on request.
12.3 The Solicitor must immediately notify the Platform if PII cover lapses or changes materially.
13. Colp and Cofa Obligations
13.1 Where the Solicitor's firm is required to have a COLP and COFA, the Solicitor warrants that:
13.1.1 A COLP has been designated and approved by the
SRA;
13.1.2 A COFA has been designated and approved by the
SRA;
13.1.3 The COLP has systems to identify, rectify, and report compliance
failures;
13.1.4 The COFA ensures compliance with SRA Accounts
Rules;
13.1.5 The COLP and COFA have adequate authority and resources; and
13.1.6 The COLP oversees AML compliance in coordination with the MLRO.
Part D: Aml/kyc Compliance Warranties
- THE WARRANTIES IN THIS PART D RELATE TO ANTI-MONEY LAUNDERING OBLIGATIONS. BREACH MAY CONSTITUTE A CRIMINAL OFFENCE AND WILL RESULT IN IMMEDIATE TERMINATION.
14. Aml Supervisory Status
14.1 The Solicitor warrants that:
14.1.1 They and their firm are subject to AML supervision by the SRA (or FCA following transition
);
14.1.2 They are registered with their AML supervisor as
required;
14.1.3 They comply with MLR 2017 (as amended
);
14.1.4 They comply with LSAG Anti-Money Laundering Guidance 2025; and
14.1.5 They are not subject to any AML-related enforcement action or investigation.
14.2 The Platform is NOT the Solicitor's AML supervisor and does NOT assume any AML supervisory responsibilities.
14.3 FCA Transition: The Solicitor acknowledges AML supervision is expected to transfer to the FCA and will:
14.3.1 Comply with any transitional
requirements;
14.3.2 Register with the FCA as
required;
14.3.3 Notify the Platform within 14 days of any change in AML supervisory
status;
14.3.4 Continue to comply with all AML obligations regardless of supervisor.
14.4 ECCTA 2023 Compliance: The Solicitor warrants that:
14.4.1 They are aware of and comply with ECCTA 2023
requirements;
14.4.2 Where the firm is a 'large organisation' (turnover >£36m, balance sheet >£18m, >250 employees), reasonable fraud prevention procedures are in
place;
14.4.3 They comply with enhanced company transparency requirements.
- FIRM-WIDE RISK ASSESSMENT
15.1 The Solicitor warrants that their firm has:
15.1.1 A written practice-wide risk assessment (PWRA) complying with MLR 2017 Regulations 18 and
18A;
15.1.2 Reviewed the risk assessment within the last 12
months;
15.1.3 Documented methodology and rationale for risk
ratings;
15.1.4 Ensured the assessment covers customer, product, delivery channel, geographical, supply chain, and new product
risks;
15.1.5 Linked controls to identified risks; and
15.1.6 Obtained senior management approval.
16. Customer Due Diligence Obligations
16.1 The Solicitor warrants that for all Clients introduced through the Platform, they will:
16.1.1 Conduct CDD before establishing a business relationship or carrying out an occasional
transaction;
16.1.2 Identify the client and verify their identity using reliable, independent
sources;
16.1.3 Identify beneficial owners (holding MORE THAN 25% ownership, voting rights, or control per LSAG 2025) and take reasonable measures to verify their
identity;
16.1.4 Assess and obtain information on the purpose and intended nature of the business
relationship;
16.1.5 Verify source of funds with complete audit
trail;
16.1.6 Conduct ongoing monitoring of the business relationship; and
16.1.7 Maintain records of all CDD conducted.
- LSAG 2025 change: Beneficial owner threshold changed from '25% or more' to 'MORE THAN 25%'.
16.2 The Platform does NOT conduct CDD on Buyers. CDD is solely the Solicitor's responsibility.
16.3 Third-Party Source of Funds (LSAG 2025): Where funds are provided by a third party:
16.3.1 The third party must be
identified;
16.3.2 The relationship to client must be
understood;
16.3.3 The reason for contribution must be
verified;
16.3.4 Third party ID must be verified (risk-proportionate
);
16.3.5 Third party source of funds must be
verified;
16.3.6 Gift/loan documentation must be obtained.
17. Enhanced Due Diligence
17.1 The Solicitor warrants EDD will be applied in all cases required by MLR 2017, including:
17.1.1 Politically Exposed Persons (PEPs), including foreign and domestic
PEPs;
17.1.2 Family members and known close associates of
PEPs;
17.1.3 Clients from high-risk third countries identified by FATF or HM
Treasury;
17.1.4 Complex or unusually large transactions with no apparent economic or lawful purpose; and
17.1.5 Any other situation presenting a higher risk of money laundering or terrorist financing.
17.2 EDD measures shall include:
17.2.1 Obtaining senior management approval for the business
relationship;
17.2.2 Taking adequate measures to establish source of
wealth;
17.2.3 Taking adequate measures to establish source of
funds;
17.2.4 Conducting enhanced ongoing monitoring; and
17.2.5 More frequent reviews of the client relationship.
18. Sanctions Screening
18.1 The Solicitor warrants that for all Clients and relevant parties to transactions they will:
18.1.1 Conduct sanctions screening against UK (OFSI), EU, UN, and US (OFAC) sanctions lists before establishing a business
relationship;
18.1.2 Conduct ongoing sanctions screening during the business
relationship;
18.1.3 Screen all parties to transactions, not just the instructing
client;
18.1.4 Screen all beneficial
owners;
18.1.5 Not act for any designated person or in any transaction prohibited by
sanctions;
18.1.6 Report any sanctions matches or potential breaches to OFSI; and
18.1.7 Document all sanctions screening conducted and results.
- Breach of sanctions is a strict liability criminal offence and may result in unlimited fines and imprisonment.
18.2 High-Risk Third Countries (FATF Lists): The Solicitor must:
18.2.1 Check FATF
Black List
(DPRK, Iran, Myanmar
);
18.2.2 Check FATF Grey List
regularly;
18.2.3 Apply EDD mandatory for high-risk country connections.
19. Mlro and Governance
19.1 The Solicitor warrants that their firm has:
19.1.1 Appointed an MLRO as required by MLR 2017 Regulation
21;
19.1.2 Notified the SRA of the MLRO
appointment;
19.1.3 Ensured the MLRO has sufficient seniority and authority for independent SAR
decisions;
19.1.4 Ensured the MLRO has adequate time and
resources;
19.1.5 Appointed a board-level Money Laundering Compliance Officer (MLCO); and
19.1.6 Established reporting lines from the MLRO to senior management and board.
20. Suspicious Activity Reporting
20.1 The Solicitor warrants that:
20.1.1 They have internal procedures for recognising and reporting suspicious
activity;
20.1.2 They will make SARs to the NCA when required by POCA 2002 or TA
2000;
20.1.3 They will seek appropriate consent from the NCA before proceeding where
required;
20.1.4 They will not 'tip off' clients about SAR filings; and
20.1.5 They maintain appropriate records of internal SARs and decisions.
21. Record Keeping
21.1 The Solicitor warrants that they will retain:
21.1.1 CDD records for 5 years from end of business
relationship;
21.1.2 Transaction records for 5 years from date of
transaction;
21.1.3 Internal SAR records for 5 years from date of decision; and
21.1.4 All records in a manner allowing retrieval without undue delay.
22. Aml Training
22.1 The Solicitor warrants that they and relevant staff have received adequate AML training covering:
22.1.1 The law relating to money laundering and terrorist
financing;
22.1.2 The firm's AML policies and
procedures;
22.1.3 Recognition of suspicious
activity;
22.1.4 Internal escalation and reporting
procedures;
22.1.5 Sanctions
compliance;
22.1.6 LSAG 2025 guidance changes; and
22.1.7 ECCTA 2023 requirements.
22.2 Training is provided at induction (within first week) and refreshed at least annually.
Part E: Consumer Protection Compliance
ℹ Consumer protection legislation applies when acting for individuals outside their trade or business.
- CONSUMER RIGHTS ACT 2015
23.1 When acting for Consumers, the Solicitor warrants that:
23.1.1 Services will be performed with reasonable care and
skill;
23.1.2 Services will be completed within agreed timescale, or within reasonable time if not
agreed;
23.1.3 A reasonable price will be charged if no price
agreed;
23.1.4 Information provided becomes binding.
23.2 Unfair Terms Protection:
23.2.1 Terms of business reviewed for
fairness;
23.2.2 No unfair terms in consumer
contracts;
23.2.3 Key terms are prominent and
transparent;
23.2.4 Consumer statutory rights not excluded.
- CONSUMER CONTRACTS REGULATIONS 2013
24.1 Distance/Off-Premises Contracts: For contracts concluded at a distance or off-premises with Consumers:
24.1.1 Pre-contract information must be provided before contract is
concluded;
24.1.2 14-day cancellation right must be explained
clearly;
24.1.3 Model cancellation form must be
provided;
24.1.4 Confirmation must be provided on durable
medium;
24.1.5 If waiver of cancellation right requested, must be properly documented.
- If Consumer not informed of cancellation right, the cancellation period extends to 12 months + 14 days.
24.2 Cancellation Right Waiver: Where the Consumer agrees to waive the cancellation right:
24.2.1 The Solicitor must obtain express request to commence work within cancellation
period;
24.2.2 The Consumer must acknowledge that cancellation right will be lost once services
completed;
24.2.3 Documentary evidence of waiver must be retained.
- DIGITAL MARKETS, COMPETITION AND CONSUMERS ACT 2024
25.1 Pricing Requirements:
25.1.1 All mandatory costs must be disclosed
upfront;
25.1.2 No drip pricing (adding fees during the transaction process
);
25.1.3 Total price clearly stated at
outset;
25.1.4 No hidden charges or fees.
- DMCCA 2024 prohibits 'drip pricing' - all mandatory costs must be disclosed at the first point at which a price is displayed.
25.2 Consumer/Business Determination:
25.2.1 The Solicitor must determine at outset whether Client is a Consumer or
business;
25.2.2 Status must be documented on
file;
25.2.3 Appropriate protections must be applied based on status.
Part F: Law Society and Practice Standards
26. Practice Management Standards
26.1 The Solicitor warrants that their firm maintains appropriate practice management standards including:
26.1.1 Clear governance and management
structures;
26.1.2 Adequate financial management and
controls;
26.1.3 Appropriate supervision of
staff;
26.1.4 Risk management
procedures;
26.1.5 Quality assurance processes; and
26.1.6 Business continuity arrangements.
26.2 Business Continuity: The Solicitor warrants appropriate arrangements to ensure:
26.2.1 Client matters can continue in event of
disruption;
26.2.2 Arrangements exist for file handover if
necessary;
26.2.3 Critical data is backed up
securely;
26.2.4 Key person dependencies are identified and mitigated.
27. Accreditation and Quality Marks
27.1 Where the Solicitor claims any accreditation or quality mark on the Platform (CQS, WIQS,
Lexcel
, specialist panel membership), they warrant that:
27.1.1 The accreditation is currently
valid;
27.1.2 They meet all ongoing
requirements;
27.1.3 They will notify the Platform immediately if accreditation lapses; and
27.1.4 All claims about accreditation are accurate.
28. Client Care Standards
28.1 The Solicitor warrants that for all Clients introduced through the Platform, they will:
28.1.1 Issue a client care letter at
outset;
28.1.2 Clearly define scope of
work;
28.1.3 Provide clear costs information per SRA Transparency
Rules;
28.1.4 Identify the person responsible for the
matter;
28.1.5 Provide complaints
procedure;
28.1.6 Provide Legal Ombudsman information (including 1-year/6-year time limits
);
28.1.7 Provide SRA contact details; and
28.1.8 Keep the Client informed of progress.
Part G: Non-uk Qualified Lawyers
- REGISTERED FOREIGN LAWYERS (RFLs) AND RELs
29.1 This clause applies where the Solicitor is an RFL or REL.
29.2 The RFL/REL warrants that:
29.2.1 They are registered with the SRA as RFL or
REL;
29.2.2 Their registration is current and not subject to restrictive
conditions;
29.2.3 They are qualified to practise in an approved
jurisdiction;
29.2.4 They hold valid qualification in their home
jurisdiction;
29.2.5 They are of good standing in their home
jurisdiction;
29.2.6 They comply with the SRA Code of Conduct; and
29.2.7 They are employed by or a manager of an SRA-authorised firm.
30. Reserved Legal Activities Restrictions
30.1 The RFL acknowledges and warrants that they will NOT:
30.1.1 Exercise any right of audience before any court or
tribunal;
30.1.2 Conduct litigation in England and
Wales;
30.1.3 Carry out reserved instrument activities (conveyancing
);
30.1.4 Carry out probate
activities;
30.1.5 Carry out notarial activities; or
30.1.6 Administer oaths.
30.2 RELs may have extended rights to conduct litigation and exercise rights of audience. RELs must accurately represent their practice rights.
30.3 The RFL/REL warrants that they will only list services for which they are authorised and competent.
Part H: Dual Qualified Solicitors
31. Application and Scope
31.1 This Part H applies where the Solicitor holds practising qualifications in England and Wales AND one or more other jurisdictions.
31.2 Common dual qualification combinations include:
England and Wales + New York
England and Wales + Ireland
England and Wales + Hong Kong
England and Wales + Australia
England and Wales + Singapore
32. Dual Qualification Warranties
32.1 The Dual Qualified Solicitor warrants that:
32.1.1 They hold valid practising certificates in each claimed
jurisdiction;
32.1.2 They comply with regulatory requirements of each
jurisdiction;
32.1.3 They will only provide services through the Platform authorised under their England and Wales
qualification;
32.1.4 They clearly identify their qualification status on the
Platform;
32.1.5 They will notify the Platform within 7 days if any qualification
lapses;
32.1.6 They maintain good standing with all relevant regulatory bodies; and
32.1.7 They comply with CPD/CLE requirements in all jurisdictions.
- CROSS-BORDER PRACTICE
33.1 For multi-jurisdictional services, the Dual Qualified Solicitor warrants:
33.1.1 Appropriate authorisation in each relevant
jurisdiction;
33.1.2 Clear advice to Clients which jurisdiction's law is
applied;
33.1.3 Insurance covering multi-jurisdictional
work;
33.1.4 Compliance with the most restrictive conflict of interest rules; and
33.1.5 Compliance with AML requirements in all relevant jurisdictions.
Part I: Freelance Solicitors
34. Freelance Solicitor Provisions
34.1 This Part I applies where the Solicitor is a Freelance Solicitor authorised by the SRA to provide legal services directly to the public outside a traditional firm structure.
34.2 The Freelance Solicitor warrants that:
34.2.1 They are authorised by the SRA as a Freelance
Solicitor;
34.2.2 They do not employ anyone to carry on reserved legal
activities;
34.2.3 They hold individual PII meeting SRA
requirements;
34.2.4 They do not hold Client Money unless specifically
authorised;
34.2.5 They comply with all SRA requirements for freelance
practice;
34.2.6 They clearly identify themselves as a Freelance Solicitor; and
34.2.7 They have appropriate supervision arrangements where required.
34.3 The Freelance Solicitor acknowledges that:
34.3.1 They are personally responsible for all regulatory
compliance;
34.3.2 There is no firm COLP/COFA structure - they bear individual
responsibility;
34.3.3 They must have their own AML policies and procedures; and
34.3.4 They must personally fulfil MLRO functions or have appropriate arrangements.
Part J: Client Relationships
35. Direct Client Relationship
35.1 The Solicitor acknowledges that:
35.1.1 The legal services relationship is directly between the Solicitor and the
Client;
35.1.2 The Platform is not a party to any legal services
agreement;
35.1.3 The Solicitor is solely responsible for services
provided;
35.1.4 Client instructions are given to the Solicitor, not the Platform; and
35.1.5 Client confidentiality obligations are owed by the Solicitor to the Client.
36. Matter Scoping and Information
36.1 Before accepting instructions, the Solicitor will:
36.1.1 Obtain sufficient information to assess the
matter;
36.1.2 Conduct appropriate conflict
checks;
36.1.3 Assess Client capacity where
relevant;
36.1.4 Identify urgent deadlines or limitation
periods;
36.1.5 Assess whether the matter is within their
competence;
36.1.6 Conduct CDD and AML risk assessment where in scope; and
36.1.7 Decline instructions where they cannot provide competent service.
37. Vulnerable Clients
37.1 The Solicitor will:
37.1.1 Assess whether Clients may be vulnerable due to age, disability, mental capacity, language barriers, financial situation, or other
factors;
37.1.2 Make reasonable adjustments to service delivery for vulnerable
clients;
37.1.3 Consider whether independent advice or support is
needed;
37.1.4 Comply with SRA Code Rules 3.4 and 6.2 on vulnerable
clients;
37.1.5 Take additional care in obtaining informed
consent;
37.1.6 Consider capacity under Mental Capacity Act 2005; and
37.1.7 Document vulnerability assessments and adjustments made.
37.2 Where a
Client
lacks mental capacity:
37.2.1 Identify whether there is a valid LPA or Court of Protection
Deputy;
37.2.2 Take instructions only from properly authorised persons; and
37.2.3 Consider whether a litigation friend or professional deputy is required.
38. Client Money
38.1 The Solicitor warrants that:
38.1.1 All Client Money will be handled per SRA Accounts
Rules;
38.1.2 Client Money will be held in a designated client
account;
38.1.3 The Platform does NOT handle Client
Money;
38.1.4 Clients will not be asked to pay Client Money to the Platform; and
38.1.5 Reconciliations will be conducted at least every 5 weeks.
39. Client Care Letters
39.1 The Solicitor warrants that client care letters will:
39.1.1 Confirm legal services are provided by the Solicitor, not the
Platform;
39.1.2 State clearly that the Platform is not regulated by the SRA and is not a law
firm;
39.1.3 Disclose any referral arrangement with the Platform per SRA Rule
5.1;
39.1.4 Provide all information required by SRA rules and Transparency
Rules;
39.1.5 Include data protection
notice;
39.1.6 Explain cancellation rights (if Consumer client
);
39.1.7 Be issued before substantive work commences; and
39.1.8 Be in clear, plain language appropriate to the Client.
40. Complaints Handling
40.1 The Solicitor warrants that:
40.1.1 The firm has a
written complaints
procedure;
40.1.2 Complaints will be investigated within 8
weeks;
40.1.3 The Platform is not responsible for handling complaints about legal
services;
40.1.4 Clients will be informed of right to complain to the Legal
Ombudsman;
40.1.5 Time limits will be explained (1 year from complaint, 6 years from act); and
40.1.6 Complaints data will be analysed and used to improve service.
Part K: Fees and Payment
41. Platform Fees
41.1 The Solicitor agrees to pay Platform fees as set out in the fee schedule.
41.2 Fees may include:
41.2.1 Subscription or listing fees (fixed periodic charges
);
41.2.2 Per-introduction fees (fixed fee per successful introduction
);
41.2.3 Transaction
fees;
41.2.4 Percentage-based fees calculated on professional fees billed; and
41.2.5 Premium placement or advertising fees.
41.3 Fees are exclusive of VAT (20%).
41.4 Fee Structure Clarification:
41.4.1 Platform fees are B2B commercial charges payable by the
Solicitor;
41.4.2 Platform fees are charged SEPARATELY to the Solicitor and NOT embedded in Client
bills;
41.4.3 The Solicitor may factor Platform fees into their overall pricing
strategy;
41.4.4 Disclosure obligations under SRA Rule 5.1 apply regardless of fee structure.
41.5 Platform Fees Are NOT Disbursements:
41.5.1 Platform fees must NOT be charged to Clients as
disbursements;
41.5.2 Disbursements are genuine third-party costs incurred on behalf of the
Client;
41.5.3 Platform fees are the Solicitor's cost of client
acquisition;
41.5.4 The Client's bill should show only professional fees and genuine disbursements.
41.6 Fee Structures by Practice Area:
41.6.1 Conveyancing: Percentage fees (10-20%) or fixed fees PERMITTED with
disclosure;
41.6.2 Wills and Probate: Percentage fees (10-15%) or fixed fees PERMITTED with
disclosure;
41.6.3 Family Law: Percentage fees (10-20%) or fixed fees PERMITTED with
disclosure;
41.6.4 Commercial/Corporate: Percentage fees (5-15%) PERMITTED with
disclosure;
41.6.5 Employment: Percentage fees (10-20%) PERMITTED with
disclosure;
41.6.6 Immigration: Percentage fees (10-15%) PERMITTED with
disclosure;
41.6.7 Criminal Defence: Fees for private work PERMITTED (not applicable to legal aid
);
41.6.8 Personal Injury: ONLY subscription/listing fees NOT linked to introductions - percentage/per-introduction fees
PROHIBITED;
41.6.9 Clinical Negligence: ONLY subscription/listing fees NOT linked to introductions - percentage/per-introduction fees PROHIBITED.
42. Referral Fee Restrictions
42.1 Under LASPO 2012 (sections 56-60), referral fees are PROHIBITED for:
42.1.1 Personal injury claims (road traffic, workplace, public place accidents, product liability, occupational disease
);
42.1.2 Clinical negligence claims (medical, surgical, dental, nursing, hospital, GP negligence, misdiagnosis); and
42.1.3 Death claims (fatal accident, wrongful death, dependency claims).
42.2 The 'In Substance' Test: LASPO catches fees that are 'in substance' referral fees. PROHIBITED for PI/clinical negligence:
42.2.1 Any percentage fee linked to successful
introductions;
42.2.2 Any fixed fee per successful
introduction;
42.2.3 Any fee calculated by reference to fees
earned;
42.2.4 Any fee contingent on receiving instructions; and
42.2.5 Any arrangement that is 'in substance' a payment for referral.
42.3 For PI/clinical negligence, the Platform charges ONLY:
42.3.1 Fixed subscription fees payable regardless of
referrals;
42.3.2 Listing fees not linked to introductions; and
42.3.3 Fees NOT contingent on outcome or receiving instructions.
- LASPO breach is a CRIMINAL OFFENCE: maximum £50,000 fine. BOTH payer AND recipient can be prosecuted. Immediate termination will result.
43. Disclosure Requirements
43.1 SRA Code Rule 5.1: The Solicitor must:
43.1.1 Not receive payment for referral except
where
permitted by
law;
43.1.2 Only accept referral where Client has been informed of any financial
interest;
43.1.3 Ensure referral arrangement does not affect independence; and
43.1.4 Ensure no conflict of interest arises.
43.2 Website Disclosure: The Solicitor must publish:
43.2.1 Statement accepting referrals from third-party
platforms;
43.2.2 Statement that referral fees may be paid; and
43.2.3 Confirmation this does not increase costs or affect independence.
Suggested website wording: 'We accept client referrals from third-party platforms and websites. Where we receive a referral, we may pay a fee to the referring party. This does not increase the cost of our services to you and does not affect the independence of the advice we provide.'
43.3 Client Care Letter Disclosure must include:
43.3.1 That a referral fee is paid (MANDATORY
);
43.3.2 Identity of the Platform by name (MANDATORY
);
43.3.3 That the fee does not affect independence (RECOMMENDED
);
43.3.4 That the client's cost is not increased (RECOMMENDED).
Suggested client care letter wording: 'We were introduced to you by 'E-SOLICITORS'. 'E-SOLICITORS' receives a fee from us for this introduction. This fee does not increase the amount you pay for our services and does not affect the independence of the advice we provide to you.'
Part L: General Provisions
44. Term and Termination
44.1 These Terms commence on registration and continue until terminated.
44.2 Either party may terminate on 30 days' written notice.
44.3 The Platform may terminate immediately if:
44.3.1 The Solicitor breaches any warranty in Parts C, D, E, G, H, I, or
J;
44.3.2 SRA authorisation is suspended, withdrawn, or subject to restrictive
conditions;
44.3.3 The firm is intervened in by the
SRA;
44.3.4 PII cover
lapses;
44.3.5 The Solicitor is subject to criminal
proceedings;
44.3.6 The Solicitor is subject to bankruptcy/
insolvency;
44.3.7 The Solicitor brings the Platform into disrepute; or
44.3.8 The Solicitor breaches sanctions or facilitates money laundering.
45. Suspension
45.1 The Platform may suspend the Solicitor's listing pending investigation if:
45.1.1 A complaint is
received;
45.1.2 Potential regulatory non-compliance is
identified;
45.1.3 Verification checks reveal
concerns;
45.1.4 The Solicitor fails to respond to reasonable requests; or
45.1.5 There are concerns about sanctions compliance or money laundering.
46. Liability
46.1 The Platform does not exclude liability for death, personal injury, fraud, or matters that cannot be excluded by law.
46.2 Subject to clause 46.1, the Platform's total liability is limited to fees paid in the 12 months preceding the claim.
46.3 The Platform is not liable for:
46.3.1 Quality or outcome of legal
services;
46.3.2 Losses from regulatory breaches by the
Solicitor;
46.3.3 Losses from CDD
failures;
46.3.4 Losses from sanctions breaches; or
46.3.5 Indirect, consequential, or special losses.
47. Indemnity
47.1 The Solicitor shall indemnify the Platform against all losses arising from:
47.1.1 Any breach of these
Terms;
47.1.2 Any breach of regulatory
obligations;
47.1.3 Any claim by a
Client;
47.1.4 Any claim that the Platform is providing legal
services;
47.1.5 Any regulatory action against the Platform; and
47.1.6 Any sanctions breach or money laundering facilitated.
48. Data Protection and Information Security
48.1 The Platform will process personal data in accordance with UK GDPR and DPA 2018.
48.2 The Platform is a controller for Solicitor registration data; the Solicitor is a controller for Client data.
48.3 The Solicitor warrants compliance with data protection law for all Client data.
48.4 Information Security: The Solicitor warrants appropriate measures including:
48.4.1 Secure systems for data storage and
transmission;
48.4.2 Access controls and authentication
measures;
48.4.3 Staff training on data
security;
48.4.4 Incident response procedures for data
breaches;
48.4.5 Secure methods for client communication; and
48.4.6 Regular review and testing of security measures.
49. Confidentiality
49.1 Each party shall keep confidential information confidential.
49.2 Nothing restricts the Solicitor's client confidentiality obligations under SRA Code.
50. Governing Law
50.1 These Terms are governed by the laws of England and Wales.
50.2 The courts of England and Wales have exclusive jurisdiction.
Schedule 1: Sra Compliance Checklist
ℹ
By
accepting these Terms, the Solicitor confirms compliance with the following:
Authorisation and Registration
☐ I hold a valid practising certificate issued by the SRA (or valid RFL/REL registration)
☐ My practising certificate status is 'Practising' with no restrictive conditions
☐ I am employed by or a principal of an SRA-authorised firm, or am an authorised Freelance Solicitor
☐ I have disclosed any conditions on my practising certificate
SRA Principles
☐ I act in a way that upholds the rule of law
☐ I act in a way that upholds public trust in the profession
☐ I act with independence
☐ I act honestly
☐ I act with integrity
☐ I act in a way that encourages equality, diversity and inclusion
☐ I act in the best interests of each client
Professional Indemnity Insurance
☐ My firm holds PII complying with SRA Indemnity Insurance Rules 2023
☐ PII covers all services I will provide through the Platform
☐ PII is provided by a qualifying insurer
Compliance Officers
☐ My firm has a designated COLP approved by the SRA (if required)
☐ My firm has a designated COFA approved by the SRA (if required)
☐ The COLP has systems to identify and report compliance failures
Competence
☐ I only provide services in areas where I am competent
☐ I maintain my competence through CPD
☐ I meet specialist accreditation requirements where applicable
Equality, Diversity and Inclusion
☐ My firm has an EDI policy
☐ I do not discriminate unlawfully in service delivery
☐ I make reasonable adjustments for disabled clients
☐ My firm monitors and reports EDI data as required by the SRA
Schedule 2: Aml/kyc Compliance Checklist
AML Supervision
☐ My firm is subject to AML supervision by the SRA (or FCA following transition)
☐ My firm is not subject to any AML-related enforcement action
☐ I will notify the Platform of any change in AML supervisory status
ECCTA 2023 Compliance
☐ I am aware of the requirements of ECCTA 2023
☐ Where my firm is a 'large organisation', we have reasonable fraud prevention procedures
Practice-Wide Risk Assessment
☐ My firm has a written PWRA per MLR 2017 Regs 18-18A
☐ The risk assessment has been reviewed within the last 12 months
☐ The risk assessment covers customer, product, delivery channel, geographical, and supply chain risks
☐ The risk assessment is approved by senior management
☐ Controls are linked to identified risks
Customer Due Diligence
☐ I conduct CDD before establishing a business relationship
☐ I identify and verify client identity using reliable sources
☐ I identify beneficial owners (MORE THAN 25% per LSAG 2025)
☐ I verify beneficial owners using reasonable measures
☐ I verify source of funds with complete audit trail
☐ I verify third party source of funds where applicable (LSAG 2025)
☐ I conduct ongoing monitoring of relationships
Enhanced Due Diligence
☐ I apply EDD for PEPs (foreign and domestic)
☐ I apply EDD for high-risk third countries (FATF lists)
☐ I apply EDD for complex/unusual transactions
☐ EDD includes senior management approval where required
☐ EDD includes source of funds and source of wealth verification
Sanctions Screening
☐ I screen against UK (OFSI), EU, UN, and US (OFAC) sanctions lists
☐ I screen all clients and beneficial owners before acting
☐ I conduct ongoing screening during relationships
☐ I screen all parties to transactions
☐ I document all screening and results
MLRO and Governance
☐ My firm has an appointed MLRO
☐ The MLRO is notified to the SRA
☐ The MLRO has adequate seniority and authority
☐ My firm has a board-level MLCO
☐ Internal SAR procedures are in place
Record Keeping
☐ CDD records retained for 5 years from end of relationship
☐ Transaction records retained for 5 years
☐ Records retrievable without undue delay
Training
☐ I have received AML training covering MLR 2017 requirements
☐ I have received training on LSAG 2025 guidance changes
☐ I have received training on sanctions compliance
☐ I have received training on ECCTA 2023 requirements
☐ Training is refreshed at least annually
Schedule 3: Consumer Protection Checklist
Consumer Rights Act 2015
☐ Services performed with reasonable care and skill
☐ Services completed within agreed timescale
☐ Terms of business reviewed for unfair terms
☐ Consumer statutory rights not excluded
Consumer Contracts Regulations 2013
☐ Pre-contract information provided to consumers
☐ 14-day cancellation right explained
☐ Model cancellation form provided
☐ Waiver of cancellation right properly documented where applicable
☐ Confirmation provided on durable medium
Digital Markets, Competition and Consumers Act 2024
☐ All mandatory costs disclosed upfront
☐ No drip pricing
☐ Total price clearly stated at outset
☐ No hidden charges or fees
☐ Consumer/business status determined and documented at outset
SCHEDULE 4: REGISTRATION INFORMATION REQUIRED
Individual Solicitor Information
☐ Full name (as on SRA Register)
☐ SRA ID number
☐ Date of admission
☐ Practising certificate status
☐ Any conditions on practising certificate
☐ Contact email and telephone
☐ Solicitor type (Solicitor, RFL, REL, Dual Qualified, Freelance)
Firm Information (if applicable)
☐ Firm name (as on SRA Register)
☐ SRA firm reference number
☐ Firm type (Recognised Body, Licensed Body, etc.)
☐ Registered office address
☐ Trading address(es)
☐ COLP name and SRA ID
☐ COFA name and SRA ID
☐ MLRO name
Insurance Information
☐ PII insurer name
☐ PII policy number
☐ PII renewal date
☐ PII indemnity limit
Practice Information
☐ Practice areas offered (with competence confirmation)
☐ Service descriptions for each practice area
☐ Geographical areas served
☐ Accreditations held (CQS, WIQS, etc.)
☐ Languages spoken
☐ Fee basis (fixed, hourly, conditional, etc.)
SCHEDULE 5: PROHIBITED REFERRAL FEE AREAS
Under LASPO 2012, referral fees are PROHIBITED for:
Personal Injury Claims
☐ Road traffic accidents
☐ Workplace accidents
☐ Accidents in public places
☐ Product liability injuries
☐ Occupational disease claims
☐ Industrial illness claims
Clinical Negligence Claims
☐ Medical negligence
☐ Surgical negligence
☐ Dental negligence
☐ Nursing negligence
☐ Hospital negligence
☐ GP negligence
☐ Prescription errors
☐ Misdiagnosis claims
Death Claims
☐ Fatal accident claims
☐ Wrongful death claims
☐ Dependency claims
☐ Estate claims arising from death
For these practice areas, the Platform charges ONLY subscription and listing fees NOT linked to introductions.
SCHEDULE 6: DUAL QUALIFIED SOLICITOR REQUIREMENTS
Qualification Verification
☐ I hold a current practising certificate in England and Wales
☐ I hold current practising certificates/licences in additional jurisdictions: [list]
☐ I am in good standing with regulatory bodies in each jurisdiction
☐ I have provided copies of all practising certificates/licences
Regulatory Compliance
☐ I comply with conduct rules of all jurisdictions in which I am qualified
☐ I maintain CPD/CLE requirements in all jurisdictions
☐ I hold adequate PII covering work in all jurisdictions
☐ I apply the most restrictive conflict of interest rules applicable
☐ I comply with AML requirements in all relevant jurisdictions
Platform Listing
☐ My listing accurately states all jurisdictions in which I am qualified
☐ My listing does not misrepresent scope of qualifications
☐ I have indicated which services I can provide under each qualification
☐ I understand services through this Platform are subject to SRA regulation
Ongoing Obligations
☐ I will notify the Platform within 7 days if any qualification lapses or is restricted
☐ I will update my listing if qualification status changes
☐ I will maintain good standing in all claimed jurisdictions
SCHEDULE 7: FREELANCE SOLICITOR REQUIREMENTS
Authorisation
☐ I am authorised by the SRA as a Freelance Solicitor
☐ My authorisation permits me to provide legal services directly to the public
☐ I have provided evidence of Freelance Solicitor authorisation
Practice Restrictions
☐ I do not employ anyone to carry on reserved legal activities
☐ I practise in my own name or under a trading name registered with the SRA
☐ I am personally responsible for all regulatory compliance
Client Money
☐ I do NOT hold client money (standard position
);
OR
☐ I am specifically authorised by the SRA to hold client money and comply with all applicable requirements
Insurance
☐ I hold individual Professional Indemnity Insurance
☐ My PII meets SRA minimum requirements for Freelance Solicitors
☐ My PII covers all services I provide through the Platform
AML Compliance
☐ I have my own AML policies and procedures
☐ I personally fulfil MLRO functions or have appropriate arrangements
☐ I have completed a personal/practice risk assessment
☐ I conduct CDD on all clients within scope of MLR 2017
Schedule 8: Platform Fee and Referral Compliance
Understanding Fee Structures
☐ I understand the Platform may charge percentage fees, fixed fees, or subscription fees
☐ I understand Platform fees are B2B commercial charges payable from my profit margin
☐ I understand Platform fees are NOT disbursements and must NOT be charged to Clients as such
☐ I understand I may factor Platform fees into my overall pricing strategy
☐ I understand I must NOT add a separate line item for Platform fees on Client bills
LASPO Compliance (Personal Injury / Clinical Negligence)
☐ I understand referral fees are PROHIBITED for personal injury and clinical negligence matters
☐ I understand the prohibition applies to ANY fee linked to successful introductions in these areas
☐ I understand the 'in substance' test catches fees regardless of how they are described
☐ I understand breach is a CRIMINAL OFFENCE with maximum £50,000 fine
☐ I understand both payer AND recipient can be prosecuted
☐ If I offer PI/CN services, I will pay ONLY subscription/listing fees NOT linked to introductions
SRA Rule 5.1 Compliance
☐ I understand I must ensure Clients are informed of any financial interest in the referral
☐ I understand the referral arrangement must not affect my independence
☐ I understand the arrangement must not create a conflict of interest
Disclosure Requirements
☐ My website states that I accept referrals from third-party platforms
☐ My website states that I may pay referral fees to referring parties
☐ My website confirms this does not increase costs or affect independence
☐ I will disclose in each client care letter that the Platform receives a fee from me
☐ I will identify the Platform by name in the disclosure
Prohibited Practices
☐ I will NOT charge Platform fees to Clients as disbursements
☐ I will NOT add a separate 'platform fee' line item on Client bills
☐ I will NOT enter any arrangement for PI/CN that is 'in substance' a referral fee
☐ I will NOT allow Platform fees to compromise my independence or client interests
Acceptance of Terms
By clicking 'I Accept' or completing registration on the Platform, the Solicitor:
Confirms they have read and understood these Terms in their entirety
Agrees to be bound by these Terms
Makes all warranties and representations set out in these Terms
Confirms compliance with the checklists in Schedules 1-3 and (where applicable) Schedules 6-8
Confirms the accuracy of all registration information
Authorises the Platform to verify their SRA registration status
Acknowledges that breach of these Terms may result in suspension or termination
ℹ These Terms were last updated in January 2025 (Version 2.2). The Platform may update these Terms from time to time. Solicitors will be notified of material changes and continued use constitutes acceptance.
─────────────────────────────────────
Version History
Version
Date
Summary of Changes
1.0
Jan 2025
Initial release
2.0
Jan 2025
Added Dual Qualified, Freelance, FCA transition, ECCTA 2023, Sanctions, Vulnerable clients, EDI
2.1
Jan 2025
Platform Fee provisions, VAT, LASPO 'in substance' test, disclosure requirements
2.2
Jan 2025
Consumer Protection (CRA 2015, CCR 2013, DMCCA 2024), LSAG 2025 >25% threshold, Third party
SoF
, Supply chain risk, Legal Ombudsman time limits
Regulatory Framework
Primary Legislation
Legal Services Act 2007
Solicitors Act 1974
Courts and Legal Services Act 1990
Legal Aid, Sentencing and Punishment of Offenders Act 2012
SRA Standards and Regulations
SRA Standards and Regulations 2019 (as amended 2025)
SRA Code of Conduct for Solicitors, RELs, RFLs
SRA Code of Conduct for Firms
SRA Accounts Rules 2019
SRA Transparency Rules 2018 (as amended)
SRA Indemnity Insurance Rules 2023
SRA Competence Statement
SRA Authorisation of Individuals Regulations
SRA Authorisation of Firms Rules
AML/Financial Crime Legislation
Money Laundering Regulations 2017 (as amended)
Proceeds of Crime Act 2002
Terrorism Act 2000
Sanctions and Anti-Money Laundering Act 2018
Economic Crime and Corporate Transparency Act 2023
LSAG Anti-Money Laundering Guidance 2025
Consumer Protection Legislation
Consumer Rights Act 2015
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Digital Markets, Competition and Consumers Act 2024
Other Applicable Legislation
Equality Act 2010
UK GDPR and Data Protection Act 2018
Mental Capacity Act 2005
Related Documents
AML, KYC and Compliance Verification Guide V2.0
Client Acceptance and Matter Information Requirements V2.0
Solicitor Compliance Audit Checklist V2.0
Pre-Engagement Documentation Guidance V2.0