Terms for Law Firms
For Law Firms
E-Solicitors Legal Services Marketplace
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Law Firm Registration and Compliance Agreement
Regulatory Obligations and Undertakings
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Version 1.0 - January 2026
England and Wales
Important Notice to Law Firms
- BY REGISTERING ON THE PLATFORM AND ACCEPTING THESE TERMS, THE LAW FIRM IS MAKING BINDING WARRANTIES AND REPRESENTATIONS REGARDING REGULATORY COMPLIANCE ON BEHALF OF ITSELF AND ALL SOLICITORS IT AUTHORISES TO USE THE PLATFORM.
These Terms and Conditions constitute a legally binding agreement between the Law Firm and 'E-SOLICITORS' which means
Esol
Corporation Limited with Company number 16927988 (the 'Platform'). By accepting these Terms, the Law Firm confirms that:
The Law Firm has read, understood, and agrees to be bound by these Terms in their entirety
The Law Firm is authorised by the SRA as a Recognised Body, Licensed Body, or Recognised Sole Practice
The person accepting these Terms has authority to bind the Law Firm
The Law Firm takes responsibility for all solicitors it authorises to use the Platform
The Law Firm will ensure all authorised solicitors comply with these Terms
The Law Firm meets all regulatory requirements to provide legal services in England and Wales
The Law Firm will maintain ongoing compliance with all applicable regulations
ℹ These Terms incorporate compliance obligations derived from: SRA Standards and Regulations 2019 (as amended 2025), SRA Code of Conduct for Firms, Money Laundering Regulations 2017 (as amended), LSAG 2025, ECCTA 2023, SAMLA 2018, Consumer Rights Act 2015, Consumer Contracts Regulations 2013, Digital Markets Competition and Consumers Act 2024, FCA Consumer Duty 2023, Equality Act 2010, and Law Society Practice Framework.
Contents
Part A: General Terms
-
Definitions and Interpretation
-
Platform Status and Regulatory Position
-
Nature of the Service
-
No Agency Relationship
Part B: Law Firm Eligibility and Registration
-
Eligibility Requirements
-
Registration Process
-
Authorised Users
-
Verification and Ongoing Monitoring
Part C: Sra Compliance Warranties
-
SRA Authorisation Warranty
-
SRA Principles Compliance
-
SRA Code of Conduct for Firms
-
SRA Transparency Rules
-
Professional Indemnity Insurance
-
COLP and COFA Obligations
-
Equality, Diversity and Inclusion
Part D: Aml/kyc Compliance Warranties
-
AML Supervisory Status
-
Firm-Wide Risk Assessment
-
Customer Due Diligence Obligations
-
Enhanced Due Diligence
-
Sanctions Screening
-
MLRO and Governance
-
Record Keeping and Training
Part E: Fca Regulatory Requirements
-
FCA Consumer Duty 2023
-
FCA-Regulated Activities
-
Insurance Distribution
Part F: Consumer Protection Compliance
-
Consumer Rights Act 2015
-
Consumer Contracts Regulations 2013
-
Digital Markets, Competition and Consumers Act 2024
Part G: Client Relationships
-
Direct Client Relationship
-
Vulnerable Clients
-
Client Money
-
Complaints Handling
Part H: Referral Arrangements
-
Referral Fee Rules
-
LASPO Prohibition
-
Disclosure Requirements
Part I: Fees and Payment
-
Platform Fees
-
Payment Terms
Part J: General Provisions
-
Term and Termination
-
Suspension
-
Liability and Indemnity
-
Data Protection
-
Confidentiality
-
Governing Law
Schedules
Schedule 1: SRA Compliance Checklist
Schedule 2: AML/KYC Compliance Checklist
Schedule 3: Registration Information Required
Part A: General Terms
1. Definitions and Interpretation
1.1 In these Terms, unless the context otherwise requires, the following definitions apply:
'ABS' means Alternative Business Structure licensed by the SRA under the Legal Services Act 2007.
'AML' means anti-money laundering, including compliance with MLR 2017, POCA 2002, TA 2000, and ECCTA 2023.
'Authorised User' means any solicitor, REL, RFL, or other fee earner authorised by the Law Firm to use the Platform.
'CDD' means Customer Due Diligence as defined in MLR 2017.
'Client' means a person or entity who instructs an Authorised User to provide legal services.
'Client Money' means money held by the Law Firm on behalf of a client in accordance with SRA Accounts Rules.
'COFA' means Compliance Officer for Finance and Administration.
'COLP' means Compliance Officer for Legal Practice.
'Consumer' means an individual acting for purposes wholly or mainly outside their trade, business, craft or profession.
'ECCTA 2023' means the Economic Crime and Corporate Transparency Act 2023.
'E-SOLICITORS' means
Esol
Corporation Limited with Company number 16927988.
'FCA' means the Financial Conduct Authority.
'HOLP' means Head of Legal Practice (for ABS entities).
'HOFA' means Head of Finance and Administration (for ABS entities).
'Law Firm' means the SRA-authorised entity registering on the Platform.
'LASPO' means the Legal Aid, Sentencing and Punishment of Offenders Act 2012.
'LSAG 2025' means the Legal Sector Affinity Group Anti-Money Laundering Guidance 2025.
'MLR 2017' means the Money Laundering Regulations 2017 (as amended).
'MLRO' means Money Laundering Reporting Officer.
'PII' means Professional Indemnity Insurance complying with SRA Indemnity Insurance Rules.
'REL' means a Registered European Lawyer registered with the SRA before 1 January 2021.
'RFL' means a Registered Foreign Lawyer registered with the SRA.
'SRA' means the Solicitors Regulation Authority.
'SRA Code' means the SRA Code of Conduct for Solicitors, RELs and RFLs and the SRA Code of Conduct for Firms.
'Vulnerable Client' means a client who may be at greater risk of harm due to personal circumstances.
2. Platform Status and Regulatory Position
2.1 The Law Firm acknowledges and agrees that:
(a) The Platform is a technology marketplace that facilitates introductions between persons seeking legal services and Law Firms/solicitors who provide those
services;
(b) The Platform does NOT provide legal
advice;
(c) The Platform does NOT provide legal services, whether reserved or
unreserved;
(d) The Platform is NOT a law firm, legal practice, or Alternative Business
Structure;
(e) The Platform is NOT regulated by the Solicitors Regulation Authority (SRA
);
(f) The Platform is NOT a member of, nor regulated by, The Law
Society;
(g) The Platform is NOT authorised or regulated by the Financial Conduct Authority (FCA
);
(h) The Platform is NOT a 'relevant person' for MLR 2017
purposes;
(
i
) The Platform does NOT hold Client Money and does not operate a client account.
3. Nature of the Service
3.1 The Law Firm acknowledges that:
(a) Legal services are provided directly by the Law Firm and its Authorised Users to
Clients;
(b) The contractual relationship for legal services is solely between the Law Firm and the
Client;
(c) The Law Firm is solely responsible for all aspects of the legal services
provided;
(d) The Platform does not review, approve, or endorse any legal advice given.
4. No Agency Relationship
4.1 Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between the Platform and the Law Firm or its Authorised Users.
4.2 The Law Firm and its Authorised Users are not agents, employees, or representatives of the Platform.
Part B: Law Firm Eligibility and Registration
5. Eligibility Requirements
5.1 To register on the Platform, the Law Firm must be ONE of the following:
(a) A Recognised Body authorised by the
SRA;
OR
(b) A Licensed Body (ABS) licensed by the SRA; OR
(c) A Recognised Sole Practice authorised by the SRA.
5.2 The Law Firm warrants that at registration and continuously throughout this agreement:
(a) It holds valid SRA
authorisation;
(b) Its authorisation is not subject to any conditions preventing Platform
services;
(c) It is not subject to any SRA
intervention;
(d) It holds adequate Professional Indemnity
Insurance;
(e) It has designated a COLP and COFA (or HOLP and HOFA for ABS
);
(f) It has designated an MLRO and has adequate AML
procedures;
(g) There are no undisclosed regulatory proceedings or investigations.
6. Registration Process
6.1 To complete registration, the Law Firm must provide:
(a) Firm name as recorded on the SRA
Register;
(b) SRA firm reference
number;
(c) Firm type (Recognised Body, Licensed Body, or Recognised Sole Practice
);
(d) Registered office
address;
(e) COLP/HOLP name and SRA
ID;
(f) COFA/HOFA name and SRA
ID;
(g) MLRO name and contact
details;
(h) Practice areas in which the firm is
competent;
(
i
) PII certificate or confirmation of
cover;
(j) Confirmation of regulatory compliance (by completing Schedules 1-2).
7. Authorised Users
7.1 The Law Firm may authorise individual solicitors to use the Platform on its behalf ('Authorised Users').
7.2 The Law Firm warrants that each Authorised User:
(a) Is employed by or a principal of the Law
Firm;
(b) Holds a current practising certificate (or REL/RFL registration
);
(c) Is competent in the practice areas in which they will provide
services;
(d) Has been trained on the Law Firm's AML and compliance
procedures;
(e) Is authorised to bind the Law Firm to client engagements.
7.3 The Law Firm is VICARIOUSLY LIABLE for all acts and omissions of its Authorised Users on the Platform.
- The Law Firm bears full responsibility for ensuring all Authorised Users comply with these Terms and all regulatory requirements.
7.4 The Law Firm must:
(a) Maintain a current list of Authorised
Users;
(b) Promptly remove access for any person who leaves the firm or whose authorisation is
revoked;
(c) Monitor Authorised User activity for
compliance;
(d) Report any suspected regulatory breaches by Authorised Users.
8. Verification and Ongoing Monitoring
8.1 The Platform will verify the Law Firm's SRA registration status against the SRA Register.
8.2 The Platform may conduct periodic checks of regulatory status.
8.3 The Law Firm consents to such verification checks.
8.4 If verification reveals any discrepancy, the Platform may suspend or terminate registration.
Part C: Sra Compliance Warranties
- THE WARRANTIES IN THIS PART C ARE FUNDAMENTAL TO THIS AGREEMENT. BREACH MAY RESULT IN IMMEDIATE SUSPENSION OR TERMINATION.
9. Sra Authorisation Warranty
9.1 The Law Firm warrants and represents that:
(a) It is currently authorised by the SRA to provide legal
services;
(b) Its authorisation is not subject to any conditions preventing Platform
services;
(c) It has not been subject to any SRA
intervention;
(d) It has disclosed any regulatory findings, sanctions, or disciplinary matters in the previous 5
years;
(e) It will immediately notify the Platform of any change to its authorisation status.
10. Sra Principles Compliance
10.1 The Law Firm warrants that it and all Authorised Users comply with the seven SRA Principles:
(a) Principle 1: Acting in a way that upholds the rule of law and proper administration of
justice;
(b) Principle 2: Acting in a way that upholds public trust and confidence in the
profession;
(c) Principle 3: Acting with
independence;
(d) Principle 4: Acting
honestly;
(e) Principle 5: Acting with
integrity;
(f) Principle 6: Acting in a way that encourages equality, diversity and
inclusion;
(g) Principle 7: Acting in the best interests of each client.
11. Sra Code of Conduct for Firms
11.1 The Law Firm warrants compliance with the SRA Code of Conduct for Firms, including:
(a) Rule 2: Compliance and business systems - effective compliance
arrangements;
(b) Rule 3: Managers and interest holders - fit and proper
requirements;
(c) Rule 4: COLP and COFA - designated compliance
officers;
(d) Rule 5: Cooperation with regulators - cooperate with SRA,
LeO
,
FCA;
(e) Rule 6: Service and competence - competent service to
clients;
(f) Rule 7: Clients' interests - act in clients' best
interests;
(g) Rule 8: Client identification - verify client identity and authority.
12. Sra Transparency Rules
12.1 Website Information - The Law Firm warrants that it publishes:
(a) SRA digital badge displayed on
website;
(b) Badge links to SRA
record;
(c) Complaints
procedure;
(d) Legal Ombudsman information (including
THREE time
limits
);
(e) SRA regulatory
status;
(f) Professional indemnity insurance details.
12.2 Price Information - For specified services (residential conveyancing, uncontested probate, motoring offences, employment tribunal, immigration, debt recovery up to £100k, licensing), the Law Firm publishes:
(a) Total cost or average/range of
costs;
(b) Basis for charges (fixed fee, hourly rate, etc.
);
(c) Disbursements itemised or
estimated;
(d) VAT clearly
stated;
(e) Likely
timescales;
(f) Key stages of
work;
(g) Qualifications and experience of staff.
13. Professional Indemnity Insurance
13.1 The Law Firm warrants that it holds PII that:
(a) Complies with SRA Indemnity Insurance Rules
2023;
(b) Provides minimum cover of £2 million (Recognised Bodies), £1 million (Licensed Bodies), £500,000 (Recognised Sole Practices
);
(c) Is provided by a qualifying
insurer;
(d) Covers all services provided through the
Platform;
(e) Is and will remain in force throughout this agreement.
13.2 The Law Firm must provide evidence of PII cover on request.
13.3 The Law Firm must immediately notify the Platform if PII cover lapses or changes materially.
14. Colp and Cofa Obligations
14.1 The Law Firm warrants that:
(a) A COLP has been designated and approved by the
SRA;
(b) A COFA has been designated and approved by the
SRA;
(c) The COLP has systems to identify, rectify, and report compliance
failures;
(d) The COFA ensures compliance with SRA Accounts
Rules;
(e) The COLP and COFA have adequate authority and
resources;
(f) The COLP oversees AML compliance in coordination with the
MLRO;
(g) Material breaches are reported to the SRA promptly.
- EQUALITY, DIVERSITY AND INCLUSION
15.1 The Law Firm warrants that it:
(a) Has an equality, diversity and inclusion
policy;
(b) Does not discriminate unlawfully in service
delivery;
(c) Makes reasonable adjustments for disabled clients and
staff;
(d) Monitors and reports EDI data as required by the
SRA;
(e) Complies with the Equality Act 2010 in all
dealings;
(f) Ensures Authorised Users comply with SRA Principle 6.
Part D: Aml/kyc Compliance Warranties
- THE WARRANTIES IN THIS PART D RELATE TO ANTI-MONEY LAUNDERING OBLIGATIONS. BREACH MAY CONSTITUTE A CRIMINAL OFFENCE AND WILL RESULT IN IMMEDIATE TERMINATION.
16. Aml Supervisory Status
16.1 The Law Firm warrants that:
(a) It is subject to AML supervision by the SRA (or FCA following transition
);
(b) It is registered with its AML supervisor as
required;
(c) It complies with MLR 2017 (as amended
);
(d) It complies with LSAG Anti-Money Laundering Guidance
2025;
(e) It is not subject to any AML-related enforcement action or investigation.
16.2 The Platform is NOT the Law Firm's AML supervisor and does NOT assume any AML supervisory responsibilities.
16.3 ECCTA 2023 Compliance: The Law Firm warrants that:
(a) It is aware of and complies with ECCTA 2023
requirements;
(b) Where a 'large organisation' (turnover >£36m, balance sheet >£18m, >250 employees), reasonable fraud prevention procedures are in
place;
(c) It complies with enhanced company transparency requirements.
- FIRM-WIDE RISK ASSESSMENT
17.1 The Law Firm warrants that it has:
(a) A written practice-wide risk assessment (PWRA) complying with MLR 2017 Regulations 18 and
18A;
(b) Reviewed the risk assessment within the last 12
months;
(c) Documented methodology and rationale for risk
ratings;
(d) Ensured the assessment covers customer, product, delivery channel, geographical, supply chain, and new product
risks;
(e) Linked controls to identified
risks;
(f) Obtained senior management approval.
18. Customer Due Diligence Obligations
18.1 The Law Firm warrants that for all Clients introduced through the
Platform,
it will:
(a) Conduct CDD before establishing a business relationship or carrying out an occasional
transaction;
(b) Identify the client and verify their identity using reliable, independent
sources;
(c) Identify beneficial owners (holding MORE THAN 25% ownership, voting rights, or control per LSAG 2025
);
(d) Assess and obtain information on the purpose and intended nature of the business
relationship;
(e) Verify source of funds with complete audit
trail;
(f) Conduct ongoing monitoring of the business
relationship;
(g) Maintain records of all CDD conducted.
- LSAG 2025 change: Beneficial owner threshold changed from '25% or more' to 'MORE THAN 25%'.
18.2 The Platform does NOT conduct CDD on potential clients. CDD is solely the Law Firm's responsibility.
19. Enhanced Due Diligence
19.1 The Law Firm warrants that it will conduct Enhanced Due Diligence where:
(a) The client is established in a high-risk third
country;
(b) The client is a Politically Exposed Person (PEP
);
(c) The transaction or relationship is unusually
complex;
(d) There is no face-to-face
contact;
(e) The firm's risk assessment identifies higher risk.
20. Sanctions Screening
20.1 The Law Firm warrants that it:
(a) Screens all clients against UK consolidated sanctions list (OFSI
);
(b) Screens against EU, UN, and OFAC lists where
relevant;
(c) Conducts rescreening when sanctions lists are
updated;
(d) Will not provide services to sanctioned persons or
entities;
(e) Reports any sanctions matches to OFSI.
21. Mlro and Governance
21.1 The Law Firm warrants that:
(a) It has designated an MLRO at management
level;
(b) The MLRO has sufficient seniority, resources and
authority;
(c) The MLRO receives and reviews internal
SARs;
(d) The MLRO makes disclosures to NCA as
required;
(e) The senior management are trained and engaged in
AML;
(f) The Board/COLP receives regular AML reports.
22. Record Keeping and Training
22.1 The Law Firm warrants that it:
(a) Retains CDD records for 5 years after the end of the business
relationship;
(b) Retains transaction records for 5 years after the
transaction;
(c) Provides AML training to all relevant staff on
joining;
(d) Provides refresher AML training at least
annually;
(e) Maintains training records.
Part E: Fca Regulatory Requirements
- FCA CONSUMER DUTY 2023
23.1 Where the Law Firm conducts FCA-regulated activities, it warrants compliance with the FCA Consumer Duty:
23.2 Consumer Principle: The Law Firm must act to deliver good outcomes for retail customers.
23.3 Cross-Cutting Rules:
(a) Act in good faith towards retail
customers;
(b) Avoid causing foreseeable harm to retail
customers;
(c) Enable and support retail customers to pursue their financial objectives.
23.4 Four Outcomes:
(a) Products and services - designed to meet customer
needs;
(b) Price and value - fair value provided to
customers;
(c) Consumer understanding - customers understand products and
services;
(d) Consumer support - customers properly supported throughout.
- FCA-REGULATED ACTIVITIES
24.1 Where the Law Firm conducts FCA-regulated activities, it warrants that:
(a) It holds appropriate FCA authorisation or operates under an
exemption;
(b) It complies with FCA Handbook
requirements;
(c) It maintains appropriate competence and
training;
(d) It has appropriate complaints handling for FCA-regulated
activities;
(e) Financial Ombudsman Service information is provided where required.
24.2 FCA-regulated activities may include:
(a) Insurance mediation (ATE, LEI, BTE insurance
);
(b) Consumer credit
activities;
(c) Claims management
services;
(d) Debt advice and management.
25. Insurance Distribution
25.1 Where the Law Firm arranges insurance products, it warrants compliance with:
(a) Insurance Distribution Directive (IDD)
requirements;
(b) Commission disclosure
requirements;
(c) IPID provision where
applicable;
(d) Demands and needs
assessment;
(e) Conflicts of interest management.
Part F: Consumer Protection Compliance
- CONSUMER RIGHTS ACT 2015
26.1 The Law Firm warrants that for Consumer clients:
(a) Services are provided with reasonable care and
skill;
(b) Services are provided as
described;
(c) Services are provided within a reasonable
time;
(d) Contract terms are fair and not on a 'grey list' or '
black list';
(e) Terms are transparent and prominent.
26.2 The Law Firm acknowledges that Consumers have rights to:
(a) Repeat performance of services not meeting
standards;
(b) Price reduction where repeat performance not
possible;
(c) Challenge unfair terms.
- CONSUMER CONTRACTS REGULATIONS 2013
27.1 For distance or off-premises Consumer contracts, the Law Firm warrants that:
(a) All required pre-contract information is
provided;
(b) Cancellation rights are explained (14 days unless waived for immediate service
);
(c) Written confirmation of contract is
provided;
(d) No hidden charges are applied.
- DIGITAL MARKETS, COMPETITION AND CONSUMERS ACT 2024
28.1 The Law Firm warrants that it:
(a) Does not use fake or misleading
reviews;
(b) Discloses all fees upfront (no drip pricing
);
(c) Does not engage in unfair commercial
practices;
(d) Complies with CMA enforcement requirements.
Part G: Client Relationships
29. Direct Client Relationship
29.1 The Law Firm acknowledges that:
(a) All legal services are provided directly by the Law Firm to the
Client;
(b) The retainer is between the Law Firm and the Client
only;
(c) The Platform is not a party to the
retainer;
(d) The Law Firm bears full professional responsibility for services provided.
29.2 The Law Firm must provide each Client with:
(a) A client care letter complying with SRA
requirements;
(b) Clear costs information (SRA Code Rules 8.6-8.11
);
(c) Complaints
procedure;
(d) Legal Ombudsman information (including
THREE time
limits
);
(e) Terms of business.
30. Vulnerable Clients
30.1 The Law Firm warrants that it:
(a) Has procedures to identify vulnerable clients (SRA Code Rules 3.4, 6.2
);
(b) Makes reasonable adjustments for vulnerable
clients;
(c) Takes additional care with clients who may lack
capacity;
(d) Complies with the Mental Capacity Act 2005 where
relevant;
(e) Documents vulnerability considerations.
31. Client Money
31.1 The Law Firm warrants that:
(a) It complies with SRA Accounts Rules
2019;
(b) Client money is held in a client account with a bank or building
society;
(c) Client account reconciliations are performed
monthly;
(d) Interest is paid to clients where fair and
reasonable;
(e) The COFA/HOFA has oversight of client money.
31.2 The Platform does NOT hold Client Money. All client funds must be paid directly to the Law Firm's client account.
32. Complaints Handling
32.1 The Law Firm warrants that it has:
(a) A written complaints procedure available to
clients;
(b) A process to acknowledge complaints within specified
timeframes;
(c) A process to investigate and resolve
complaints;
(d) A final response procedure within 8
weeks;
(e) Information about the Legal Ombudsman (including
THREE time
limits: 1 year, 6 months, 6 years
);
(f) Records of all complaints and outcomes.
Part H: Referral Arrangements
33. Referral Fee Rules
33.1 The Law Firm warrants compliance with SRA Code Rule 5.1 regarding referrals:
(a) Any referral fee is permitted by law and does not compromise client
interests;
(b) The client is informed of any financial interest in the
referral;
(c) Referral arrangements do not affect independence or create conflicts.
33.2 The Law Firm must disclose to clients:
(a) That a referral fee is payable (if applicable
);
(b) The amount of the fee if the client
asks;
(c) That the client is free to choose another solicitor.
34. Laspo Prohibition
- Referral fees are ABSOLUTELY PROHIBITED for personal injury and clinical negligence matters under LASPO 2012 sections 56-60.
34.1 The Law Firm warrants that it will NOT:
(a) Pay any referral fee for a PI or clinical negligence
referral;
(b) Receive any referral fee for a PI or clinical negligence
referral;
(c) Enter into any arrangement that is 'in substance' a prohibited referral
fee;
(d) Attempt to circumvent the LASPO prohibition.
34.2 The Law Firm acknowledges that breach of LASPO is:
(a) A CRIMINAL OFFENCE with a maximum penalty of £50,000
fine;
(b) A serious regulatory
breach;
(c) Grounds for immediate termination.
35. Disclosure Requirements
35.1 For all referrals made or received through the Platform, the Law Firm must:
(a) Disclose the referral and any fee to the client before the
referral;
(b) Confirm disclosure in
writing;
(c) Maintain records of disclosures
made;
(d) Ensure Authorised Users comply with disclosure requirements.
Part I: Fees and Payment
36. Platform Fees
36.1 The Law Firm agrees to pay Platform fees as set out in the Platform Fee Schedule.
36.2 Platform fees are separate from legal fees charged to clients.
36.3 Platform fees are subject to VAT at the applicable rate.
36.4 The Platform may vary fees on 30 days' written notice.
37. Payment Terms
37.1 Platform fees are payable within 14 days of invoice.
37.2 Late payments accrue interest at 4% above Bank of England base rate.
37.3 The Platform may suspend services for non-payment.
Part J: General Provisions
38. Term and Termination
38.1 These Terms commence on registration and continue until terminated.
38.2 Either party may terminate on 30 days' written notice.
38.3 The Platform may terminate immediately if:
(a) The Law Firm breaches any
warranty;
(b) The Law Firm loses SRA
authorisation;
(c) The Law Firm's PII
lapses;
(d) The Law Firm is subject to SRA
intervention;
(e) The Law Firm breaches AML or LASPO requirements.
39. Suspension
39.1 The Platform may suspend the Law Firm's access if:
(a) Any warranty appears to have been
breached;
(b) The Platform receives a complaint requiring
investigation;
(c) The Law Firm fails to pay Platform
fees;
(d) The Platform has regulatory or compliance concerns.
40. Liability and Indemnity
40.1 The Law Firm indemnifies the Platform against all claims, losses, damages, and expenses arising from:
(a) The Law Firm's breach of these
Terms;
(b) Any Authorised User's acts or
omissions;
(c) Any regulatory breach by the Law
Firm;
(d) Any client claims relating to services provided.
40.2 The Platform's liability is limited to direct losses and the greater of fees paid in the preceding 12 months or £10,000.
41. Data Protection
41.1 Each party complies with UK GDPR and Data Protection Act 2018.
41.2 The Law Firm remains data controller for client data.
41.3 The Platform processes data as set out in the Privacy Policy.
42. Confidentiality
42.1 Each party keeps the other's confidential information confidential.
42.2 Disclosure is permitted where required by law or regulation.
43. Governing Law
43.1 These Terms are governed by English law.
43.2 The courts of England and Wales have exclusive jurisdiction.
Schedule 1: Sra Compliance Checklist
The Law Firm confirms the following by accepting these Terms:
Requirement
Confirmed
Current SRA authorisation held
☐
No conditions preventing Platform use
☐
No current SRA intervention
☐
No undisclosed regulatory matters
☐
PII compliant with SRA Rules
☐
COLP/HOLP designated and SRA approved
☐
COFA/HOFA designated and SRA approved
☐
Complaints procedure in place
☐
SRA Transparency Rules complied with
☐
Equality and diversity policy in place
☐
SRA Accounts Rules compliance
☐
Competent in listed practice areas
☐
Schedule 2: Aml/kyc Compliance Checklist
The Law Firm confirms the following by accepting these Terms:
Requirement
Confirmed
MLRO designated at management level
☐
Practice-wide risk assessment in place
☐
Risk assessment reviewed within 12 months
☐
CDD procedures documented
☐
EDD procedures for high-risk clients
☐
Sanctions screening procedures
☐
SAR procedures in place
☐
Record retention for 5 years
☐
Staff AML training provided
☐
Training records maintained
☐
Senior management oversight
☐
LSAG 2025 guidance followed
☐
SCHEDULE 3: REGISTRATION INFORMATION REQUIRED
Information
Required
Firm name (as on SRA Register)
YES
SRA firm reference number
YES
Firm type (Recognised Body/Licensed Body/RSP)
YES
Registered office address
YES
COLP/HOLP name and SRA ID
YES
COFA/HOFA name and SRA ID
YES
MLRO name and contact details
YES
Practice areas
YES
PII certificate or confirmation
YES
Website URL
YES
Number of fee earners
YES
Regulatory history (5 years)
YES
Document Information
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Regulatory Framework
SRA Standards and Regulations 2019 (as amended 2025)
SRA Code of Conduct for Solicitors, RELs and RFLs
SRA Code of Conduct for Firms
SRA Accounts Rules 2019
SRA Transparency Rules 2019
SRA Indemnity Insurance Rules 2023
Money Laundering Regulations 2017 (as amended)
LSAG Anti-Money Laundering Guidance 2025
Economic Crime and Corporate Transparency Act 2023
Sanctions and Anti-Money Laundering Act 2018
Legal Aid, Sentencing and Punishment of Offenders Act 2012
FCA Consumer Duty 2023
Consumer Rights Act 2015
Consumer Contracts Regulations 2013
Digital Markets, Competition and Consumers Act 2024
Equality Act 2010
Mental Capacity Act 2005
UK GDPR and Data Protection Act 2018
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Related Documents
Solicitor Terms and Conditions V1.0
Solicitor-to-Solicitor Referral Terms V1.0
Platform Website Terms and Conditions V1.0
Privacy Policy V1.0
Platform Fee Schedule V1.0
Platform Compliance Requirements V1.0
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Document Version: 1.0
Effective Date: January 2026
Last Updated: January 2026
Next Review: July 2026
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