Platform Acceptance Terms

Platform

For Solicitors

Click-to-Accept Terms | Document Incorporation | Regulatory Compliance

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E-Solicitors.com

Legal Services Marketplace

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Version 1.0 - January 2026

England and Wales

Important Notice - Please Read Carefully

BY CLICKING 'I ACCEPT', 'I AGREE', 'REGISTER', 'SIGN UP', OR ANY SIMILAR BUTTON, OR BY ACCESSING OR USING THE PLATFORM, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE PLATFORM ACCEPTANCE TERMS AND ALL INCORPORATED DOCUMENTS.

These Platform Acceptance Terms ('Acceptance Terms') constitute a legally binding agreement between you (the 'Solicitor', 'You', or 'Your') and ESOL CORPORATION LIMITED ('Platform', 'We', 'Us', or 'Our').

⚠ If You Do Not Agree to These Terms, Do Not Click 'accept' and Do Not Use the Platform.

Your Acknowledgements

By clicking to accept these terms, you acknowledge and confirm that:

You are a solicitor authorised and regulated by the Solicitors Regulation Authority (SRA)

You have current and valid authorisation to practise in England and Wales

You have authority to bind your firm (if applicable) to these terms

You have read and understood ALL documents incorporated by reference

You accept that the Incorporated Documents form part of this agreement

You will comply with all SRA, Law Society, and FCA requirements

Your COLP has reviewed these terms (where applicable)

Part 1: Acceptance Mechanism and Document Incorporation

1. Formation of Contract

1.1 These Acceptance Terms become binding upon you when you:

(a) click any button labelled 'I Accept', 'I Agree', 'Accept Terms', 'Register', 'Sign Up', 'Create Account', or any similar affirmative

action;

(b) check any checkbox indicating acceptance of

terms;

(c) electronically sign or execute any registration

form;

(d) complete any registration or onboarding

process;

(e) access or use the Platform after being presented with these terms; or

(f) continue to use the Platform after notification of updated terms.

1.2 Your acceptance constitutes your electronic signature and is legally equivalent to a handwritten signature under the Electronic Communications Act 2000 and the Electronic Identification and Trust Services Regulations 2016.

1.3 We will record the date, time, IP address, and method of your acceptance. This record constitutes conclusive evidence of your agreement to these terms.

2. Incorporated Documents

2.1 BY ACCEPTING THESE TERMS, YOU ALSO ACCEPT AND AGREE TO BE BOUND BY THE FOLLOWING INCORPORATED DOCUMENTS (collectively, the 'Incorporated Documents'), each as amended from time to time:

Incorporated Documents - All Form Part of Your Agreement With the Platform

Category A: Platform Foundation Documents

Document

Reference

Primary Purpose

Platform Terms and Conditions

Schedule A-1

Core platform usage terms

Platform Privacy Policy

Schedule A-2

Data protection and privacy

Platform Acceptable Use Policy

Schedule A-3

Permitted and prohibited conduct

Platform Fee Schedule

Schedule A-4

Fees, charges, and payment terms

Platform Cookie Policy

Schedule A-5

Cookie and tracking usage

Category B: Solicitor Regulatory Compliance Documents

Document

Reference

Primary Purpose

Solicitor Terms and Conditions

Schedule B-1

Terms specific to solicitors

SRA Compliance Declaration

Schedule B-2

SRA Standards compliance confirmation

Law Society Standards Acknowledgement

Schedule B-3

Law Society practice standards

Professional Indemnity Verification

Schedule B-4

PII requirements and verification

Compensation Fund Confirmation

Schedule B-5

SRA Compensation Fund compliance

Category C: AML/KYC and Due Diligence Documents

Document

Reference

Primary Purpose

AML/KYC Compliance Terms

Schedule C-1

Money laundering compliance

Sanctions Compliance Declaration

Schedule C-2

Sanctions screening requirements

Source of Funds Declaration

Schedule C-3

Client money source verification

Due Diligence Requirements

Schedule C-4

CDD/EDD obligations

Category D: FCA Regulated Activities Documents

Document

Reference

Primary Purpose

FCA Compliance Declaration

Schedule D-1

FCA regulated activities compliance

Consumer Duty Acknowledgement

Schedule D-2

FCA Consumer Duty 2023 compliance

Claims Management Compliance

Schedule D-3

Claims management requirements

Insurance Mediation Terms

Schedule D-4

Insurance distribution compliance

Category E: Service-Specific Documents

Document

Reference

Primary Purpose

Referral Fee Compliance Terms

Schedule E-1

LASPO 2012 referral fee compliance

Client Care Standards

Schedule E-2

SRA client care requirements

Costs Transparency Terms

Schedule E-3

SRA Transparency Rules compliance

Complaints Handling Procedure

Schedule E-4

Legal Ombudsman requirements

Category F: Indemnity and Liability Documents

Document

Reference

Primary Purpose

Solicitor Indemnity Terms

Schedule F-1

Indemnification obligations

Limitation of Liability Terms

Schedule F-2

Liability caps and exclusions

Template Disclaimer Terms

Schedule F-3

Template usage disclaimers

Third Party Indemnity Terms

Schedule F-4

Third party claims indemnification

2.2 The Incorporated Documents are available for review:

(a) on the Platform at [www.platformname.com/legal

];

(b) by requesting copies via email to [legal@platformname.com

];

(c) in your Solicitor Dashboard under 'Legal Documents

';

(d) as downloadable PDFs from the registration/onboarding pages.

2.3 You confirm that you have had the opportunity to review all Incorporated Documents before accepting these terms, or have chosen to proceed without reviewing them, accepting

them

nonetheless.

2.4 In the event of conflict between these Acceptance Terms and any Incorporated Document, the following order of precedence applies (highest first):

(a) Mandatory regulatory requirements (SRA, Law Society, FCA, MLR

);

(b) These Acceptance

Terms;

(c) Solicitor Terms and Conditions (Schedule B-1

);

(d) Platform Terms and Conditions (Schedule A-1

);

(e) All other Incorporated Documents in Schedule order.

3. Amendments to Incorporated Documents

3.1 We may amend the Incorporated Documents at any time. Where amendments are material, we will:

(a) notify you by email at least 14 days before the changes take

effect;

(b) post a notice on the

Platform;

(c) require you to re-accept the amended terms where necessary.

3.2 Your continued use of the Platform after notification of amendments constitutes acceptance of the amended terms.

3.3 If you do not agree to amended terms, you must notify us in writing and cease using the Platform before the amendments take effect. Ongoing obligations and accrued liabilities survive termination.

Part 2: Sra Compliance Terms

4. SRA Regulatory Framework

4.1 By accepting these terms, you warrant, represent, and undertake that:

(a) you are currently authorised and regulated by the Solicitors Regulation

Authority;

(b) you hold a current practising certificate (or are exempt from the requirement

);

(c) your SRA authorisation is not subject to conditions that would prevent Platform

use;

(d) you are not currently suspended, struck off, or subject to SRA

intervention;

(e) you are not subject to any ongoing SRA investigation that you have not disclosed.

4.2 You agree to comply with the SRA Standards and Regulations 2019 (as amended), including:

(a) the SRA

Principles;

(b) the SRA Code of Conduct for Solicitors, RELs, and

RFLs;

(c) the SRA Code of Conduct for Firms (where applicable

);

(d) the SRA Accounts Rules

2019;

(e) the SRA Transparency Rules 2019.

SRA Principles Acknowledgement

4.3 You acknowledge that by using the Platform you must at all times:

Principle

Your Acknowledgement

Principle 1: Justice and Rule of Law

You will uphold the rule of law and proper administration of justice

Principle 2: Public Trust

You will act in a way that upholds public trust in the profession

Principle 3: Independence

You will act with independence

Principle 4: Honesty

You will act with honesty

Principle 5: Integrity

You will act with integrity

Principle 6: EDI

You will act in a way that encourages equality, diversity, and inclusion

Principle 7: Client Best Interests

You will act in the best interests of each client

Key SRA Code Rules

4.4 You specifically acknowledge and agree to comply with:

Rule

Requirement

Your Acknowledgement

Rule 1.4

Proper client authority for instructions

You will only act on proper instructions

Rule 3.2

Competent service delivery

You will provide services competently

Rule 3.4

Vulnerable client considerations

You will consider client vulnerability

Rule 5.1

Referral arrangement compliance

You will comply with referral fee rules

Rule 6.1

Conflict of interest management

You will manage conflicts appropriately

Rule 8.6

Costs information provision

You will provide clear costs information

Rule 8.7

Best possible costs information

You will give best possible costs estimates

Rule 8.9

Complaints procedure information

You will inform clients of complaints procedure

5. SRA Transparency Rules

5.1 Where you provide services subject to the SRA Transparency Rules 2019, you confirm that you have published (and will maintain) the required pricing and service information on your website for:

(a) Residential

conveyancing;

(b) Probate (uncontested estates

);

(c) Motoring offences (summary-only, guilty plea

);

(d) Employment tribunal claims (unfair/wrongful dismissal

);

(e) Immigration

applications;

(f) Debt recovery (up to £100,000

);

(g) Licensing applications.

5.2 You authorise the Platform to verify your Transparency Rules compliance and to display relevant pricing information where you have provided it.

6. Professional Indemnity Insurance

6.1 You warrant that you maintain professional indemnity insurance that:

(a) meets the SRA Minimum Terms and

Conditions;

(b) provides minimum cover of £2,000,000 for recognised bodies, £1,000,000 for licensed bodies, or £500,000 for sole practitioners (or such other minimums as SRA requires

);

(c) is current and in force throughout your use of the

Platform;

(d) covers all work undertaken via the Platform.

6.2 You agree to provide evidence of PII cover on request and to notify us immediately if your cover lapses, is cancelled, or materially changes.

7. SRA Compensation Fund

7.1 You confirm that:

(a) you have paid (and will continue to pay) all contributions due to the SRA Compensation

Fund;

(b) you are not excluded from the Compensation

Fund;

(c) you will inform clients of the Compensation Fund protection available.

Part 3: Law Society Compliance Terms

8. Law Society Practice Standards

8.1 By accepting these terms, you acknowledge and agree to comply with relevant Law Society practice standards, guidance, and quality schemes, including:

(a) Law Society Practice Notes applicable to your practice

areas;

(b) Law Society guidance on client

care;

(c) Law Society guidance on costs

information;

(d) Law Society guidance on anti-money

laundering;

(e) Any Law Society quality marks you hold (see clause 8.2).

9. Law Society Quality Marks

9.1 If you hold any of the following Law Society quality marks, you confirm ongoing compliance with their requirements:

Quality Mark

Practice Area

Key Requirements

Conveyancing Quality Scheme (CQS)

Residential Conveyancing

Published pricing, panel standards, fraud prevention

Wills and Inheritance Quality Scheme (WIQS)

Wills and Probate

Clear pricing, storage standards, will registration

Lexcel

Practice Management

Comprehensive management standards, client care

Family Law Panel

Family Law

Resolution standards, client care, ADR focus

Personal Injury Panel

Personal Injury

CFA compliance, client care, costs management

Children Law Accreditation

Children Law

Specialist competence, vulnerability awareness

Criminal Litigation Accreditation

Criminal Defence

Legal aid standards, duty solicitor scheme

Immigration and Asylum Accreditation

Immigration

OISC standards, competence requirements

9.2 You agree to notify us if any quality mark is withdrawn, suspended, or lapses.

10. Law Society Client Care Standards

10.1 You confirm that for all clients obtained through the Platform, you will:

(a) provide a client care letter compliant with SRA Code Rule

8;

(b) provide costs information per SRA Code Rules

8.6-8.8;

(c) provide complaints procedure information per SRA Code Rule

8.9;

(d) inform clients of their right to complain to the Legal

Ombudsman;

(e) provide information about the SRA Compensation

Fund;

(f) follow Law Society guidance on client care.

Part 4: Fca Compliance Terms

11. FCA Regulated Activities

11.1 Certain activities conducted by solicitors are regulated by the Financial Conduct Authority (FCA). By accepting these terms, you acknowledge that:

(a) some services may constitute FCA-regulated

activities;

(b) FCA requirements apply IN ADDITION to SRA

requirements;

(c) you must have appropriate FCA authorisation or exemption where required.

FCA Regulated Activities by Solicitors

Activity

FCA Status

Requirement

Claims Management (PI/CN/Financial)

Regulated

FCA authorisation required

Insurance Mediation (ATE/LEI/BTE)

Regulated

FCA authorisation or SRA exemption

Consumer Credit

Regulated

FCA authorisation required

Debt Management/Advice

Regulated

FCA authorisation required

Mortgage Advice/Arrangement

Regulated

FCA authorisation or exempt

Investment Advice (incidental)

Potentially Exempt

Professional

firms

exemption may apply

11.2 You warrant that:

(a) you hold appropriate FCA authorisation for any regulated activities you

conduct;

OR

(b) you operate under a valid exemption (such as the SRA exemption for insurance mediation

);

OR

(c) you do not conduct FCA-regulated activities.

12. FCA Consumer Duty 2023

12.1 Where you conduct FCA-regulated activities, you acknowledge and agree that the FCA Consumer Duty applies, requiring you to:

(a) act to deliver good outcomes for retail

customers;

(b) act in good faith toward retail

customers;

(c) avoid causing foreseeable harm to retail

customers;

(d) enable and support retail customers to pursue their financial objectives.

12.2 You agree to comply with the Consumer Duty outcomes:

Outcome

Requirement

Your Acknowledgement

Products and Services

Products/services meet customer needs

Services will be fit for purpose

Price and Value

Fair value for price charged

Fees will provide fair value

Consumer Understanding

Enable informed decisions

Clear, timely information provided

Consumer Support

Adequate support throughout

Support available when needed

13. Claims Management Activities

13.1 If you provide claims management services, you confirm:

(a) you hold FCA authorisation for claims management

activities;

(b) you comply with CMRU (Claims Management Regulation Unit)

requirements;

(c) you do not cold call potential

claimants;

(d) your fee arrangements comply with FCA fee cap rules where applicable.

• LASPO 2012 ss.56-60: Payment or receipt of referral fees for personal injury or clinical negligence claims is a CRIMINAL OFFENCE with maximum fine of £50,000.

14. Insurance Distribution

14.1 If you arrange insurance products (including ATE insurance), you confirm:

(a) you operate under the SRA exemption or hold FCA

authorisation;

(b) you comply with Insurance Distribution Directive (IDD)

requirements;

(c) you provide Insurance Product Information Documents (IPIDs) where

required;

(d) you conduct demands and needs

assessments;

(e) you disclose commission on

request;

(f) you inform clients of the 14-day cooling-off period.

Part 5: Aml/kyc Compliance Terms

15. Money Laundering Regulations

15.1 By accepting these terms, you confirm that you comply with:

(a) Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended

);

(b) Proceeds of Crime Act

2002;

(c) Terrorism Act

2000;

(d) LSAG (Legal Sector Affinity Group) Anti-Money Laundering Guidance

2025;

(e) SRA guidance on AML compliance.

15.2 You warrant that you have:

(a) appointed a nominated officer (MLRO

);

(b) conducted a firm-wide risk

assessment;

(c) implemented appropriate policies, controls, and

procedures;

(d) provided AML training to relevant

staff;

(e) registered with the SRA as your AML supervisory authority.

16. Client Due Diligence

16.1 You confirm that for all clients, you will:

(a) conduct Customer Due Diligence (CDD) before establishing a business

relationship;

(b) identify and verify client identity using reliable, independent

sources;

(c) identify beneficial owners (>25% ownership or control

);

(d) verify source of funds where

required;

(e) conduct Enhanced Due Diligence (EDD) for high-risk

situations;

(f) apply EDD for Politically Exposed Persons (PEPs) and their

associates;

(g) maintain ongoing monitoring of client relationships.

16.2 You acknowledge that:

(a) referral from the Platform does NOT reduce your CDD

obligations;

(b) you cannot rely on any verification conducted by the Platform unless a formal MLR Regulation 39 reliance arrangement is in

place;

(c) criminal liability for AML failures rests with YOU, not the Platform.

17. Suspicious Activity Reporting

17.1 You confirm that:

(a) you will submit Suspicious Activity Reports (SARs) to the National Crime Agency (NCA) where

required;

(b) you will not tip off clients about SAR

submissions;

(c) you understand that tipping off is a criminal offence under POCA 2002.

• TIPPING OFF: Informing a client that a SAR has been made is a criminal offence under POCA 2002 ss.333A-333E, punishable by up to 5 years imprisonment.

18. Sanctions Compliance

18.1 You confirm that you will screen clients against:

(a) UK Consolidated List (OFSI

);

(b) EU Sanctions

List;

(c) UN Sanctions

List;

(d) US OFAC List (where relevant to the matter).

18.2 You will not provide services to:

(a) designated persons under UK

sanctions;

(b) sanctioned

entities;

(c) any person

where

doing so would breach applicable sanctions.

• Providing services to sanctioned persons is a criminal offence under the Sanctions and Anti-Money Laundering Act 2018.

Part 6: Referral Fee Compliance

19. LASPO 2012 Compliance

19.1 By accepting these terms, you acknowledge and agree that:

(a) sections 56-60 of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) prohibit referral fees for personal injury and clinical negligence

claims;

(b) the prohibition applies regardless of how a fee is described (introduction fee, marketing fee, administration fee, etc.

);

(c) breach of LASPO is a criminal offence with maximum fine of

£50,000;

(d) breach of LASPO is also a serious SRA regulatory matter.

Prohibited Referral Fees

• NO REFERRAL FEE (however described) shall be paid or received for:

Personal injury claims (including RTA, employer's liability, public liability, industrial disease)

Clinical negligence claims (including medical, dental, and nursing negligence)

19.2 You warrant that you will not:

(a) pay any referral fee to the Platform or any third party for personal injury or clinical negligence

matters;

(b) receive any payment from the Platform that is 'in substance' a prohibited referral

fee;

(c) enter into any arrangement designed to circumvent the LASPO prohibition.

20. Permitted Fee Arrangements

20.1 The following are NOT prohibited referral fees under LASPO:

(a) genuine subscription fees for Platform access (not linked to individual PI/CN cases

);

(b) fees for technology or administrative services

provided;

(c) marketing fees that do not relate to individual PI/CN

referrals;

(d) referral fees for non-PI/CN matters (subject to SRA Rule 5.1 disclosure).

21. SRA Rule 5.1 Disclosure

21.1 For all referrals (including non-PI/CN), you confirm compliance with SRA Code Rule 5.1:

(a) you will disclose the referral arrangement to

clients;

(b) you will confirm any fee paid does not increase client

costs;

(c) you will confirm your independence is not

affected;

(d) you will include disclosure in your client care letter.

Part 7: Indemnities and Liability

22. Solicitor Indemnities

22.1 You agree to indemnify, defend, and hold harmless the Platform, its directors, officers, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

(a) your breach of these Acceptance Terms or any Incorporated

Document;

(b) your breach of SRA Standards and

Regulations;

(c) your breach of Law Society requirements or quality mark

standards;

(d) your breach of FCA requirements (where applicable

);

(e) your breach of Money Laundering

Regulations;

(f) your breach of sanctions

requirements;

(g) your breach of LASPO 2012 referral fee

provisions;

(h) any professional negligence in services

provided;

(

i

) any claim by a client relating to services you

provided;

(j) any regulatory action taken against you by SRA, FCA, or other

regulator;

(k) your misrepresentation of qualifications, authorisation, or

status;

(l) your failure to maintain adequate professional indemnity insurance.

22.2 This indemnity:

(a) is unlimited for business

users;

(b) survives termination of your Platform

registration;

(c) is in addition to any other indemnities in the Incorporated Documents.

23. Platform Limitations

23.1 The Platform:

(a) does NOT provide legal

services;

(b) does NOT supervise your legal

work;

(c) does NOT verify the quality of your

services;

(d) does NOT guarantee client

suitability;

(e) is NOT responsible for your regulatory

compliance;

(f) is NOT liable for your professional acts or omissions.

23.2 You remain solely responsible for:

(a) all legal services provided to

clients;

(b) all regulatory

compliance;

(c) all client due

diligence;

(d) all costs disclosure and client

care;

(e) all complaints handling.

Part 8: General Terms

24. Term and Termination

24.1 These Acceptance Terms commence when you click to accept and continue until terminated.

24.2 Either party may terminate on [30] days' written notice.

24.3 We may terminate immediately if:

(a) you breach any material

term;

(b) your SRA authorisation is suspended or

revoked;

(c) you become subject to SRA

intervention;

(d) you breach LASPO referral fee

provisions;

(e) you breach sanctions or AML

requirements;

(f) you fail to maintain adequate PII.

24.4 On termination:

(a) your access to the Platform will be

suspended;

(b) outstanding fees remain

payable;

(c) indemnities

survive;

(d) confidentiality obligations

survive;

(e) accrued rights and liabilities are unaffected.

25. Governing Law and Jurisdiction

25.1 These Acceptance Terms are governed by the laws of England and Wales.

25.2 The courts of England and Wales have exclusive jurisdiction, except that:

(a) SRA disciplinary proceedings are subject to SRA

processes;

(b) Legal Ombudsman complaints are subject to Legal Ombudsman

jurisdiction;

(c) FCA enforcement is subject to FCA processes.

26. Severability

26.1 If any provision is found unenforceable, the remainder continues in full force.

27. Entire Agreement

27.1 These Acceptance Terms together with the Incorporated Documents constitute the entire agreement between you and the Platform.

27.2 You acknowledge that you have not relied on any representation not expressly included in these terms.

Acceptance Declaration

BY CLICKING 'I ACCEPT' OR ANY SIMILAR BUTTON, YOU CONFIRM THE FOLLOWING:

Regulatory Status

• I am currently authorised and regulated by the SRA

• I hold a current practising certificate (or am exempt)

• I am not suspended, struck off, or subject to intervention

• I maintain adequate professional indemnity insurance

• I have paid all SRA Compensation Fund contributions due

Document Acknowledgement

• I have had the opportunity to read all Incorporated Documents

• I understand the Incorporated Documents form part of this agreement

• I accept all Incorporated Documents as binding on me

• I have had the opportunity to take independent legal advice

Compliance Confirmation

• I will comply with all SRA Standards and Regulations

• I will comply with Law Society practice standards

• I will comply with FCA requirements where applicable

• I will comply with Money Laundering Regulations

• I will NOT pay or receive prohibited referral fees under LASPO

• I will comply with sanctions requirements

Authority

• I have authority to accept these terms

• I have authority to bind my firm (if applicable)

• My COLP has reviewed these terms (where applicable)

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By clicking 'I ACCEPT', you electronically sign this agreement and confirm all of the above.

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ℹ Acceptance Date/Time and IP Address will be recorded by the Platform.

SCHEDULE: INCORPORATED DOCUMENTS INDEX

The following documents are incorporated by reference into these Acceptance Terms. All documents are available at [www.esolicitors.com/legal] and in your Solicitor Dashboard.

Category A: Platform Foundation Documents

Ref

Document Title

Version

Last Updated

A-1

Platform Terms and Conditions

2.0

January 2026

A-2

Platform Privacy Policy

2.0

January 2026

A-3

Platform Acceptable Use Policy

2.0

January 2026

A-4

Platform Fee Schedule

2.0

January 2026

A-5

Platform Cookie Policy

2.0

January 2026

Category B: Solicitor Regulatory Compliance

Ref

Document Title

Version

Last Updated

B-1

Solicitor Terms and Conditions

2.0

January 2026

B-2

SRA Compliance Declaration

2.0

January 2026

B-3

Law Society Standards Acknowledgement

2.0

January 2026

B-4

Professional Indemnity Verification

2.0

January 2026

B-5

Compensation Fund Confirmation

2.0

January 2026

Category C: AML/KYC and Due Diligence

Ref

Document Title

Version

Last Updated

C-1

AML/KYC Compliance Terms

2.0

January 2026

C-2

Sanctions Compliance Declaration

2.0

January 2026

C-3

Source of Funds Declaration

2.0

January 2026

C-4

Due Diligence Requirements

2.0

January 2026

Category D: FCA Regulated Activities

Ref

Document Title

Version

Last Updated

D-1

FCA Compliance Declaration

2.0

January 2026

D-2

Consumer Duty Acknowledgement

2.0

January 2026

D-3

Claims Management Compliance

2.0

January 2026

D-4

Insurance Mediation Terms

2.0

January 2026

Category E: Service-Specific Documents

Ref

Document Title

Version

Last Updated

E-1

Referral Fee Compliance Terms

2.0

January 2026

E-2

Client Care Standards

2.0

January 2026

E-3

Costs Transparency Terms

2.0

January 2026

E-4

Complaints Handling Procedure

2.0

January 2026

Category F: Indemnity and Liability

Ref

Document Title

Version

Last Updated

F-1

Solicitor Indemnity Terms

2.0

January 2026

F-2

Limitation of Liability Terms

2.0

January 2026

F-3

Template Disclaimer Terms

2.0

January 2026

F-4

Third Party Indemnity Terms

2.0

January 2026

Document Information

─────────────────────────────────────

Regulatory Framework

SRA Standards and Regulations 2019 (as amended 2025)

SRA Principles

SRA Code of Conduct for Solicitors, RELs, and RFLs

SRA Code of Conduct for Firms

SRA Accounts Rules 2019

SRA Transparency Rules 2019

Law Society Practice Notes and Quality Marks

Financial Services and Markets Act 2000

FCA Consumer Duty 2023

FCA Handbook (COBS, ICOBS, CMCOB)

Insurance Distribution Directive (IDD)

Legal Aid, Sentencing and Punishment of Offenders Act 2012

Money Laundering Regulations 2017 (as amended)

Proceeds of Crime Act 2002

LSAG Anti-Money Laundering Guidance 2025

Sanctions and Anti-Money Laundering Act 2018

Electronic Communications Act 2000

Consumer Rights Act 2015

UK GDPR and Data Protection Act 2018

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Document Version: 1.0

Effective Date: January 2026

Last Updated: January 2026

Next Review: July 2026

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• LEGAL NOTICE: These terms have legal effect. If you do not understand any provision, you should seek independent legal advice before accepting.